ACF2 & RACF - Technology Support I

Tampa, FL

Full-time

Onsite

Entry Level

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Technology Support I role involves ensuring the operational stability and performance of production application flows while troubleshooting and resolving service interruptions.

Apply Now

Responsibilities

Perform security administration on Mainframe & Large Midrange servers, ensuring access is granted in accordance with Security Access Control policies, established standards & procedures
Analyze requests for potential risk exposure prior to processing
Troubleshoot & resolve security related issues
Answer general inquiries regarding RACF & ACF2 security practice or access
Participate in audit support activities, as they pertain to Mainframe, for both internal & external audits
Perform required reconciliation to resolve open audit issues

Qualification

Required

1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
Hands-on experience with ACF2 & RACF mainframes; JCL & IBM utilities
Good familiarity with Security tools like ETFA & Zsecure
Basic understanding of information Security policies/practices
Ability to efficiently troubleshoot, diagnose & resolve problems, learn & apply new technologies quickly, and work in a high pressure environment with minimal supervision
Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
Excellent communication, written, & organizational skills

Preferred

Exposure to one or more general-purpose programming languages or automation scripting
Exposure to Information Technology Infrastructure Library (ITIL) framework

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Glassdoor