Analyst Identity and Access Management

New York, NY

Full-time

Onsite

$68K/yr - $112K/yr

Entry Level

JetBlue is committed to bringing humanity back to air travel and is seeking an Identity and Access Management Analyst to support their enterprise IAM transformation program. The role involves assisting in IAM operations, ensuring secure access to company systems, and contributing to IAM projects to enhance security and user experience.

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Responsibilities

Perform day-to-day IAM operations, including user provisioning, de-provisioning, and management of role-based access controls (RBAC).
Support IAM tools and technologies for secure access management, such as Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Access Management (PAM).
Collaborate with IT, security, and business teams to troubleshoot access-related issues, ensuring minimal disruption to end-users.
Conduct regular access reviews, working with internal stakeholders to ensure access rights align with the principle of least privilege.
Assist in IAM audits by gathering evidence, documenting IAM processes, and ensuring compliance with regulatory standards.
Support IAM governance activities by adhering to established policies, processes, and workflows.
Identify opportunities for automation in access management to increase efficiency and reduce errors in provisioning and de-provisioning.
Assist the IAM Manager in developing and documenting process improvements to enhance security, streamline IAM operations, and improve user experience.
Participate in projects to implement enhancements and changes to IAM solutions as required.
Monitor IAM systems for abnormal activity or potential access risks, escalating incidents as necessary.
Support IAM incident response efforts, assisting in the investigation and remediation of IAM-related security events.
Document and communicate findings to the IAM Manager and security team.
Maintain documentation for IAM processes, procedures, and workflows to ensure consistency and compliance with security standards.
Assist in the creation of user training materials and communication plans to educate employees on IAM policies and secure access practices.
Provide front-line support for IAM-related user inquiries, escalating more complex issues as needed.
Other duties as assigned.

Qualification

Required

Bachelor’s degree in Cybersecurity, Information Technology, or a related field (or equivalent experience); OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
One (1) year of experience in IAM, cybersecurity, or a similar technical support role
Basic understanding of IAM principles and familiarity with tools like Active Directory, Okta, or other IAM solutions
Knowledge of authentication and authorization protocols (e.g., SAML, OAuth, LDAP)
Interest in developing skills with cloud IAM solutions and related technologies (e.g., Azure, AWS)
Strong analytical skills with the ability to assess and troubleshoot IAM-related issues
Ability to interpret access data, produce reports, and contribute insights to support IAM initiatives
Effective verbal and written communication skills; able to convey technical information to non-technical users
Collaborative approach to working with cross-functional teams, including security, IT, and business units
Available for occasional overnight travel (up to 20%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred

Two (2) years of experience with Identity management/Identity Governance and Administration technologies, Active Directory, Privileged Access Management (PAM), Enterprise Information Systems
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives
Industry certifications or willingness to obtain (e.g. CISSP, CISM, CRISC, CIPP, CISA)
Ability to tailor communication style to different audiences (senior management, stakeholders, team members, etc.)
Ability to work effectively with all levels and in diverse environments
Ability to manage risk

Benefits

Healthcare benefits
401(k) plan and company match
Crewmember stock purchase plan
Short-term and long-term disability coverage
Basic life insurance
Free space available travel on JetBlue

When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do.

Glassdoor

3.7

Founded in 1998

Long Island City, New York, USA

10001+ employees

http://www.jetblue.com/