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American Airlines
·
May 17, 2025
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Associate Analyst, IT Cybersecurity Incident Response

Phoenix, AZ
Full-time
Onsite
Entry Level
American Airlines is an airline company that operates a diverse fleet of aircraft. They are seeking an Associate Analyst for their Cybersecurity Incident Response Team, responsible for monitoring and analyzing security events, investigating incidents, and collaborating with IT teams to enhance cybersecurity operations.
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Responsibilities

  • Monitor and analyze security events, then lead the initial response and triage.
  • Investigate security incidents, perform root cause analysis, and escalate when needed.
  • Conduct log analysis and threat research to support incident response related activities.
  • Thoroughly document investigation results, ensuring all relevant details are captured.
  • Regularly maintain and update team documentation, as necessary, to account for any changes to processes and procedures.
  • Collaborate closely with IT teams, vendors, and other stakeholders to address security concerns.
  • Stay current with emerging threats, attack techniques, and industry trends.
  • Be a respected voice on the team, suggesting new ideas and/or process improvements.
  • Works a flexible schedule, including nights and weekends, as needed to support cybersecurity operations.

Qualification

Required

  • High School Diploma
  • 1+ years of Information Technology experience
  • Understanding of cybersecurity principles and domains
  • Ability to communicate effectively, both verbally and in writing
  • Strong analytical and problem-solving skills with attention to detail
  • Must be able to quickly adapt and excel in dynamic situations
  • Be passionate and self-motivated for learning new things
  • Information Security Certification such as: Security+, CISSP, CISM, CISA, CEH, GCIH, GCIA, GCFA, GREM
  • Experience monitoring services across multiple platforms
  • Ability to work independently and manage one's time to meet commitments and expectations
  • Ability to remain organized and adapt to unexpected events, new facts, and rapidly changing circumstances
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Ability to effectively diagnose an issue and recommend a solution
  • Ability to be flexible and focused to deliver products with different priorities and timelines
  • Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources

Preferred

  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3+ years of Information Technology experience
  • 1+ years of Security Operations Center (SOC) experience

Benefits

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
Glassdoor
3.7
Founded in 1930
Fort Worth, Texas, USA
10001+ employees
http://aa.com
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
Glassdoor
3.7
Founded in 1930
Fort Worth, Texas, USA
10001+ employees
http://aa.com
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