BlackRock is a global financial services company focused on helping people achieve financial well-being. The Associate supports investment data operations and incident management for the Aladdin enterprise investment management and risk analytics platform, overseeing critical data production systems, investigating data quality issues, and improving operational processes. The role also leads global governance forums and engages stakeholders across production teams.
Monitor, oversee, and continuously improve a 24x7 global Incident Management process supporting mission-critical data production systems within Aladdin Data, which ingest, process, validate, and distribute financial market data, reference data, pricing data, and risk analytics
Operate and enhance enterprise incident and service management workflows using IT service management systems, production monitoring tools, alerting platforms, and operational dashboards to ensure data availability, accuracy, and timeliness for downstream investment, risk, and reporting functions
Lead daily global operational governance forums (“Ops Zone meetings”) to review system health, incident root causes, risk exposures, and remediation progress across geographically distributed production teams
Conduct structured investigation and analysis of Green Package–related issues, where “Green Packages” refer to standardized production health, data quality, and control checks for critical Aladdin data pipelines
Design and implement process improvements, control enhancements, and operational standards to reduce incident recurrence and improve service quality, including escalation models, runbooks, standard operating procedures, and post-incident review frameworks
Monitor and oversee the 24x7 Incident Management process within Aladdin Data, and host daily global Ops zone meetings
Investigate Green Package related issues to improve data and service quality of green package production
Develop active stakeholder engagement and build deep networks with multiple teams to maximize the added value of production
Qualification
Required
Master's Degree or foreign equivalent in Business Analytics, Finance, Economics, Computer Science, or related field and One year of experience in job offered, or closely related role
Alternatively, employer will accept a Bachelor's degree or foreign equivalent in Business Analytics, Finance, Economics, Computer Science, or related field. and three years of experience in job offered, or closely related role
One year of experience in the following skills: Risk modeling and Scenario Analysis; Unix and SQL; Data Analytics; Technical communication to internal and external stakeholders; Tableau; Commodity Market Analytics; Data Pipeline Management (ETL); and SAS Basics
Preferred
Benefits
Employees are eligible for an annual discretionary bonus.
Benefits including healthcare, leave benefits, and retirement benefits.
A strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)
Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.
Networks, benefits and development opportunities to help them thrive.
BlackRock is an investment company that offers its services to institutions, intermediaries, foundations, and individual investors.
Glassdoor
3.8
Founded in 1988
New York, New York, USA
10001+ employees
http://www.blackrock.com
BlackRock is an investment company that offers its services to institutions, intermediaries, foundations, and individual investors.
