Beazley is a specialist insurance company with over 30 years of experience helping people and businesses manage risk globally. They are seeking an entry-level Claims Technician to manage low-value and low-complexity claims, support claims management staff, and engage in continuous professional development in claims management.
Develop capabilities to independently manage low value/low complexity claims on a proactive basis, with support from line management, from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.
Focus primarily on the management of claims with an expected, Blend estimated, or actual value at or below $100,000 and with limited complexity.
Escalate claims and issues as appropriate to line management where additional experience of knowledge is required or may be beneficial.
Adhere at all times to Beazley’s Claims Reserving Philosophy and Standards.
Develop an understanding of Beazley’s Conduct Risk Policy.
Review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley’s claims controls and standards. Be cognizant of and flag trends identified by Claims team.
Start to develop working relationships with Underwriters.
When requested, provide input to Underwriters on existing insured’s claims experience under supervision of senior Claims staff.
Operate within approved claims authorities at all times.
Maintain a thorough knowledge of industry regulations and minimum standards.
Ensure compliance with the regulations and Beazley’s claims control standards and protocols.
Support Claims staff with any relevant tasks, projects or initiatives to further develop skills and understanding of the broader organisation.
Assist to ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate.
Contribute to the commitment to and active development of a continuous improvement culture within the overall claims function.
Proactively enhance professional skills and knowledge in claims management by engaging in continuous learning and development opportunities.
Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.
Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim.
Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct.
Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Qualification
Required
Degree Educated / Bachelor’s Degree
Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening
Past claims experience establishing liability and/or settlement resolutions.
Outcome focussed, self-motivated, flexible and enthusiastic
Professional approach to successfully interact with senior management/colleagues/external suppliers
Diplomatic
Problem-solving
Decisiveness
Customer-focused
Influencing others
Team work
Self-starter
Analytical thinking
Managing resources effectively
Technical competency and expertise
Preferred
Benefits
Attractive base compensation and discretionary performance related bonus
Competitively priced medical, dental and vision insurance
Company paid life, and short- and long-term disability insurance
401(k) plan with 5% company match and immediate vesting
22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
Up to $700 reimbursement for home office setup
Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
Up to 26 weeks of fully paid parental leave
Up to 2.5 days paid annually for volunteering at a charity of your choice
Flexible working policy, trusting our employees to do what works best for them and their teams
Beazley provides insurance services for businesses.
Glassdoor
4.2
Founded in 1986
London, England, GBR
1001-5000 employees
http://www.beazley.com
Beazley provides insurance services for businesses.
