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Ally
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June 14, 2025
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Crisis Management Analyst II

Charlotte, NC
Full-time
Onsite
$55K/yr - $95K/yr
Entry Level
Ally Financial Inc. is a leading digital financial services company focused on employee well-being and diversity. They are seeking a Crisis Management Analyst II to support incident response and crisis management processes, ensuring effective monitoring and coordination of risk management activities.
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Responsibilities

  • Support the CM Incident & Technology Management function and CMBC overall in executing its responsibilities.
  • Maintain and execute effective monitoring, escalation, and response management procedures—supporting proactive identification of risks and potential crises—as well as management-level summaries and other materials.
  • Build subject matter expertise to support the effective use of tools/technology related to monitoring, notification, tracking, and responding to potential or actual incidents or crises, and to support external stakeholder use or understanding of tools, as needed.
  • Coordinate with stakeholders to address potential risks, identifying and tracking mitigation measures to improve Ally’s preparedness activities or day-to-day operations.
  • Support response management operations, sometimes out of regular working hours and on weekends.
  • Support establishment and execution of nascent CM-related metrics, reporting, and trending.
  • Develop presentation and summary material for use in leadership briefings and relevant committees.
  • Maintain and develop reporting and document retention processes to satisfy audit or other policy requirements.

Qualification

Required

  • Bachelor’s degree
  • 1+ years of experience in financial services, risk management, or related field.
  • Experience in or understanding of operational risk management, crisis management, business continuity, emergency management, physical security, and/or enterprise resilience.
  • Capacity to effectively utilize incident/risk management platforms, monitoring and tracking tools, and/or emergency notification systems.
  • Ability to work collaboratively and build trusted partnerships with a diverse range of colleagues internally and externally.
  • Self-motivated and able to effectively manage competing demands and priorities.
  • Strong communication skills (both verbal and written) and ability to interact with others in a professional manner.
  • Proficiency with Microsoft Teams, Word, SharePoint, PowerPoint, and Excel.
  • Demonstrate analytical skills and the ability to aggregate information to support conclusions.

Preferred

  • Incident response or crisis management experience (private or public sector)

Benefits

  • Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
Ally Financial Inc. (NYSE: Ally) is a leading digital financial services company and a top 25 U.S.
Glassdoor
Founded in 1919
Detroit, Michigan, USA
10001+ employees
http://www.ally.com/
Ally Financial Inc. (NYSE: Ally) is a leading digital financial services company and a top 25 U.S.
Glassdoor
Founded in 1919
Detroit, Michigan, USA
10001+ employees
http://www.ally.com/
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