Cyber Associate, OAM

Fort Worth, TX

Full-time

Onsite

Entry Level

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands. They are seeking a Cyber Associate, OAM to assist in troubleshooting security controls, improve automation processes, and participate in disaster recovery of critical enterprise security solutions.

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Responsibilities

Troubleshoot and remediate issues that arise with our security control tool set by analyzing log data and collaborating with our vendors and customers
Function as the point of contact for accepting, collecting, sorting, ordering, and passing on incoming information for reported cyber events
Facilitate and expedite the tracking, handling, and reporting of all security events and computer incidents in accordance with organizational procedures
Continue to learn various security tools and document knowledge articles for the tools
Solve complex technical issues with limited supervision
Collaborate with other team members to ensure an effective and efficient delivery of service to our customers
Collaboration with the other Textron Enterprise Security teams to ensure security controls continue to run smoothly during transitioning of software between teams
Implement Automation for repetitive processes
Operational support for Security Operations tools including patching and upgrades
Engage with internal customer and vendors to ensure services are meeting demands
Measure the effectiveness of security controls using defined metrics
Administer and Operate security controls and measures to protect the organization's sensitive data, systems, and networks
Prepare and test disaster recovery of critical enterprise security solutions

Qualification

Required

Bachelor's Degree in Information Assurance/Security or related field required
0-4 years' experience of relevant professional experience
Ability to obtain a secret security clearance required
Familiar with common server and authentication technologies
Strong practical experience with anti-virus, firewall, intrusion detection/prevention, security event and incident management systems and web security technologies
Ability to work individually and part of a team with little supervision
Strong analytical and critical thinking skills
Excellent written and communications skills with ability to communicate security and risk-related concepts to technical and non-technical audiences
An elevated level of personal integrity with the ability to manage confidential matters
Strong collaborative people skills, with the ability to interface effectively with a broad range of people and roles, including vendors, IT and business personnel
Follow ITIL best practices for service delivery
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR