Cyber Systems Analyst

Annapolis Junction, MD

Full-time

Hybrid

$87K/yr - $198K/yr

Entry, Mid Level

Booz Allen Hamilton is a leading consulting firm specializing in technology and management solutions, and they are seeking a Cyber Systems Analyst to join their fast-paced software development team. The role involves working on cybersecurity software, focusing on requirements gathering, documentation, quality assurance, and providing Tier III Operations support.

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Responsibilities

Work with a fast-paced software development team building enterprise systems
Work as a systems analyst in cybersecurity software on requirements gathering, documentation, quality assurance, system or environment administration, and Tier III Operations support
Support end user operations or questions, and feedback on system usage, troubleshoot technical issues as a subject matter expert (SME), and administer environments
Learn and comprehend cyber technical concepts, apply expertise in technology, and work with a team of analysts and developers

Qualification

Required

Experience working on software development projects, including Agile, in the systems development life cycle
Experience with Help Desk or IT Service Management (ITSM) software such as ServiceNow or Jira Service Management
Experience managing and supporting Microsoft Azure subscriptions, and performing endpoint administrative functions such as resource provisioning and configuration, role-based access control (RBAC), monitoring and cost management, device provisioning and configuration, patch management and updates, endpoint security management, and user access and policy management
Experience testing software applications in a cloud environment, including validation, troubleshooting, and performance testing, and authoring functional and technical documents, including user guides, requirements documents, RTVMs, or FAQs
Experience with incident management, root cause analysis, and issue resolution processes, and deployment and operational support of software tools in production and non-production environments
Knowledge of web technologies, web-based applications, software systems or networks, and security best practices in cloud and DoD environments
Knowledge of Microsoft Windows and Linux operating systems, endpoint and software deployment automation, and monitoring or logging tools
Ability to provide technical support and troubleshooting across multiple platforms, and develop, modify, and maintain custom scripts, including in scripting languages such as PowerShell, Bash, or Python
Secret clearance
Bachelor's degree in a Business IT, Systems Engineering, Information Systems, or Computer Engineering field

Preferred

Experience with software development process tools, including wikis such as Confluence or Jira
Knowledge of cybersecurity policy and scorecard reporting
DoD 8570 IAT II Certification or higher such as Security+, Network+, CEH, or CISSP Certification