Cybersecurity Field Engineer

Cranberry Township, PA

Full-time

Hybrid

Entry, Mid Level

Emerson’s Power and Water Solutions team is hiring a Cybersecurity Field Engineer to help protect critical infrastructure in the power and water industries. The role performs cybersecurity engineering work related to the installation, service, and maintenance of Emerson cybersecurity products.

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Responsibilities

Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort
Analyze and solve engineering problems associated with our cybersecurity systems
Assist in carrying out complex engineering assignments under the direction of more senior field engineers
Develop and maintain good customer relationships with a focus on delivering total customer satisfaction
Participate in the writing, review, and revision of field related and/or operational procedures
Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation
Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services

Qualification

Required

Bachelor's degree in engineering, computer science, or a related technical field, or equivalent combination of education and experience
0-2+ years of relevant experience
Strong communication and customer service skills
Legal authorization to work in the United States without sponsorship now or in the future