Global Security - Command Center Analyst

New York, NY

Full-time

Onsite

$62K/yr - $100K/yr

New Grad, Entry Level

JPMorganChase is one of the oldest financial institutions, providing innovative financial solutions globally. The Global Security Operations Center Analyst is responsible for monitoring and analyzing data sources to ensure compliance with security protocols and provide crisis management support.

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Responsibilities

Participate in security incident response on a daily basis, identifying and triaging potential impacts to the firm's employees, assets, and areas of operation
Be Responsible for situational security awareness monitoring, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing real-time detection and response services for incidents that directly or indirectly impact the firm's employees, assets, or areas of operation
Compose and track incident Informationals to resolution; inform security, resiliency, facility, and technology responders; deliver information in verbal or written updates via internal communication platforms (ex. Symphony)
Escalate sensitive or high-impact incidents to senior managers and executives, including members of the JP Morgan Chase Operating Committee
Provide logistical support for crisis management teams, including exercise coordination, roster maintenance, and crisis call facilitation
Triage and escalate cases of workplace violence to relevant security and threat management teams
Monitor and administer travel security operations in accordance with procedures, including tracking, assisting, and advising international travelers on security issues across the region
Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required
Conduct proactive research into potential risks; monitor external media feeds for threats to the firm's facilities and/or senior management
Be able to work overnights, weekends, holidays, and during crises as needed
Perform special projects and research as required by GSOC management or as conditions warrant

Qualification

Required

Bachelor's degree, equivalent military/law enforcement, and/or joint operations center/security operations center experience required

Preferred

Experience in GIS Systems (ESRI)
Able to establish, foster and maintain trust-based relationships with a diverse portfolio of stakeholders
A clear and timely communicator, able to adjust communications styles to interact with a range of audiences
Confident and collaborative, able to offer constructive challenge to status quos and to provide and seek diverse perspectives
Preference for directly transferable experience, and awareness & knowledge of incident management, business resilience, and security operations

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

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