GSOC Agent

Las Vegas, NV

Full-time

Onsite

Entry Level

CleanSpark is a market-leading data center developer with a focus on optimizing infrastructure for superior returns. The GSOC Agent supports enterprise security operations through real-time monitoring and incident detection, ensuring the safety of CleanSpark’s people and assets.

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Responsibilities

Monitor enterprise security systems, including CCTV, access control, alarm monitoring, drone platforms, Blue Force Tracking, OSINT resources, and related security technologies
Identify, assess, triage, and escalate security incidents in accordance with established procedures and escalation protocols
Maintain enterprise-wide situational awareness by monitoring operational conditions, system alerts, and emerging threats
Serve as the central communication point during security incidents by coordinating with on-site personnel, internal stakeholders, and emergency responders
Dispatch and track security resources while documenting incidents and response activities within incident management systems
Review video, compile documentation, and support security investigations as needed
Perform routine system checks and execute responsibilities in accordance with established SOPs and operational playbooks
Participate in required training, maintain proficiency with GSOC technologies and security platforms, and support continuous improvement initiatives
Participate in scheduled pre-shift and post-shift briefings to ensure effective communication, operational readiness, and seamless shift turnover

Qualification

Required

High school diploma or equivalent required; associate's or bachelor's degree in Criminal Justice, Emergency Management, Homeland Security, or a related field preferred
1–3 years of experience in a GSOC, SOC, dispatch, emergency communications, monitoring center, military, law enforcement, or similar operational environment
Experience using CCTV, access control, alarm monitoring, or comparable security technologies
Ability to learn and effectively operate multiple security platforms, monitoring systems, and operational technologies
Strong analytical, organizational, and communication skills
Ability to remain calm, exercise sound judgment, and manage multiple priorities in a fast-paced environment
Ability to work assigned shifts, including nights, weekends, holidays, and overtime as needed