Quad is a global marketing experience company that provides data-driven integrated marketing and manufacturing solutions. Quad is seeking an IT Identity Administrator to support identity and access management services, including SailPoint IdentityIQ, Active Directory, Entra ID, privileged access, certificates, DNS, and related infrastructure. The role also handles automation, support incidents, documentation, and on-call responsibilities.
Support IAM operations using SailPoint IdentityIQ. Administer identity lifecycle processes, access modeling, infrastructure role design, access requests and provisioning, certifications, application integrations
Administer users and groups across multiple domains. Support enterprise applications, Conditional Access, MFA, account and access troubleshooting, and related directory services
Maintain identity-related servers and domain controller infrastructure to support reliability, performance, and security. Complete assigned maintenance and changes in accordance with team procedures
Administer internal and external DNS, domain registrations, and proof of ownership. Manage DNS records, and investigate name-resolution issues
Read and troubleshoot existing scripts, including those written in unfamiliar languages; develop and maintain scripts, primarily in PowerShell, to automate administrative tasks and information retrieval; and support identity-related automation and changes through Azure Pipelines
Administer internal and external SSL/TLS certificate automation, issuance, renewal, implementation, and issues
Work incidents and requests in the shared support queue, investigate access and identity issues, document resolutions and escalate issues as needed. Participate in a periodic on-call rotation
Maintain clear procedures and technical documentation. Communicate effectively with global teams, application owners, internal partners, and customers
Qualification
Required
Associate or bachelor's degree in Information Technology or a related field, or equivalent work experience
Basic understanding of IAM concepts, including user authentication, authorization, and secure access control principles
Basic understanding of users, groups, and navigation in ADUC
Able to read and understand scripts, including scripts written in unfamiliar languages
Clear communication, careful documentation, reliability, and willingness to learn and ask for help when needed
Preferred
Familiarity with troubleshooting account lockouts and permissions is helpful
Ability to create new scripts is helpful
SailPoint IdentityIQ or another identity governance platform
PowerShell, Java, or other scripting/development languages
Active Directory, Entra ID, Windows Server, or domain controller administration
SSL/TLS certificates, PKI, external domain management, or DNS administration
PAM, RBAC, ABAC, access reviews, or infrastructure role design
Azure Pipelines or other CI/CD tools
Application integrations using API's or DataBase connections
Network fundamentals such as TCP/IP, HTTP/S
Agile or similar team practices
Benefits
For eligible employees: medical insurance
For eligible employees: prescription insurance
For eligible employees: dental insurance
For eligible employees: vision insurance
For eligible employees: 401(k) retirement savings
For eligible employees: paid time off
For eligible employees: holidays
Quad is a marketing agency that helps brands reimagine their marketing to be streamlined and flexible.
Glassdoor
3.4
Founded in 1971
Sussex, Wisconsin, USA
10001+ employees
https://www.quad.com
Quad is a marketing agency that helps brands reimagine their marketing to be streamlined and flexible.
