IGA Operations Associate

Kansas City, MO

Full-time

Onsite

$85K/yr - $110K/yr

Entry Level

Cboe Global Markets is a leading provider of market infrastructure and tradable products, focused on building trusted markets powered by their people. The IGA Operations Associate will support the Information Security team by maintaining and enhancing enterprise Identity Governance and Access Management solutions, ensuring compliance with internal policies and regulatory standards.

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Responsibilities

Maintain and support enterprise Identity Governance and Access Management security solutions throughout the delivery lifecycle
Administer and troubleshoot accounts, roles, and permissions in Active Directory / Azure AD (Microsoft Entra ID), enterprise and SaaS applications, and SSO/MFA platforms
Resolve escalated access issues requiring deeper directory, identity, or workflow knowledge
Support onboarding and offboarding for privileged accounts or sensitive roles
Ensure operational activities follow internal security policies and relevant regulatory standards
Assist in recurring access certifications, entitlement reviews, and remediation efforts
Identify potential access risks and escalate appropriately
Maintain and enhance standard operating procedures (SOPs) and process documentation
Proactively identify inefficiencies and recommend improvements to access workflows, approval chains, and onboarding processes
Collaborate with IGA Engineering and IT teams on automation (e.g., PowerShell scripts, provisioning integrations)
Serve as an operational SME for access management policies and tools
Participate in cross‑functional projects impacting IGA, such as new application onboarding or security initiatives
Ensure adherence to internal policies, regulatory frameworks, and identity governance practices

Qualification

Required

Bachelor's degree in IT, Cybersecurity, Computer Science, or related field
Strong customer service focus when interacting with stakeholders and resolving access‑related requests
2+ years of experience in Access Management/IGA Operations, and/or IT Help Desk
Proficient in Active Directory, Azure AD/Entra, Single-Sign-ON and MFA
Proficient in using Microsoft Teams, Excel, PowerPoint, Word, and AI tools (Copilot, ChatGPT, etc.)
Solid understanding of Azure/AWS concepts
Strong analytical skills, good organizational skills, and attention to detail
Must have excellent writing, process documentation, and project management skills

Preferred

Benefits

Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers

Cboe Global Markets (Cboe) is the leading exchange network for global derivatives, foreign exchange, digital asset and securities trading solutions.

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4.3

Founded in 1973

Chicago, Illinois, USA

1001-5000 employees

http://www.cboe.com

Cboe Global Markets (Cboe) is the leading exchange network for global derivatives, foreign exchange, digital asset and securities trading solutions.

Glassdoor