Arctiq is a leader in professional IT services and managed services, specializing in Enterprise Security, Modern Infrastructure, and Platform Engineering. As an Incident Responder, you will defend clients against security incidents, investigate threats, and enhance their security posture through expert analysis and recommendations.
Investigate and triage customer security incidents involving malware, intrusions, unauthorized access, and suspicious behavior
Deliver clear and actionable incident reports to clients, including root cause analysis and remediation guidance
Support incident response activities such as containment, eradication, and recovery across diverse customer environments
Proactively hunt for threats in client networks and endpoints using threat intelligence and behavioral analysis
Operate and tune customer-deployed security tools, including SIEMs, EDR platforms, and threat intel integrations
Work closely with customer IT and security teams to provide ongoing support and strategic recommendations
Participate in after-action reviews with clients to strengthen detection and response capabilities
Help document, refine, and evolve incident response playbooks and processes based on customer engagements
Qualification
Required
Bachelor's degree/Diploma in Computer Science, Cybersecurity, Information Systems, or a related field—or equivalent practical experience
Solid understanding of Windows and Linux operating systems
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
Strong grasp of security frameworks (MITRE ATT&CK, NIST, etc.)
Proficiency with EDR and SIEM tools (e.g., CrowdStrike, SentinelOne, Splunk, QRadar)
Experience with log analysis, correlation of diverse data sets, and threat behavior analysis
Knowledge of networking fundamentals (protocols, firewalls, routing, etc.)
Customer-focused mindset with the ability to communicate effectively and confidently with technical and non-technical stakeholders
Strong analytical, troubleshooting, and problem-solving skills
High attention to detail, discretion, and integrity in handling sensitive client data
Ability to manage multiple incidents and prioritize tasks under pressure
Self-starter with a passion for continuous learning and cybersecurity excellence
Hands-on incident response or SOC experience in a service provider environment
Relevant certifications such as GCIH, GCFA, GCIA, Security+, CEH, or CISSP
Familiarity with scripting or programming languages (Python, PowerShell, etc.)
Experience working with MSSP or MDR teams
Preferred
Benefits
Competitive salary and performance-based incentives
Outstanding health, dental, and vision insurance plans
Retirement savings plan with employer matching
Flexible work schedule and remote work options
Professional development and training opportunities
Collaborative and inclusive work culture with opportunities for career growth
Arctiq is a leader in professional IT services and managed services across three practices: Enterprise Security, Modern Infrastructure and Platform Engineering.
Glassdoor
Founded in 1989
Newport Beach, California, USA
201-500 employees
http://www.dyntek.com
Arctiq is a leader in professional IT services and managed services across three practices: Enterprise Security, Modern Infrastructure and Platform Engineering.
