Trend Micro is a global cybersecurity leader that helps make the world safe for exchanging digital information. The Incident Response Coordinator leads and manages cybersecurity incident response activities, serving as the main point of contact for customers during incidents and ensuring effective communication and coordination among stakeholders.
Apply experience in cybersecurity incident response to lead and oversee all phases of incident management, ensuring effective coordination, communication with stakeholders, expectation management, and successful closure.
Serve as the single point of contact for incident escalations and status updates.
Maintain situational awareness across multiple incidents and prioritize response efforts.
Facilitate cross-functional collaboration among technical, legal, compliance, and executive teams.
Organize tasks, tools, objectives, decisions, and actions for reporting and post-incident analysis.
Identify and track security posture enhancements for Trend Micro customers.
Coordinate with internal teams for post-incident activities.
Qualification
Required
2+ years of experience in incident or project management, SOC operations management, or cybersecurity coordination.
Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).
Extensive experience in directing and coordinating cybersecurity incident response in high-pressure, fast-paced environments.
