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Customers Bank
·
June 12, 2025
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Jr. Information Security Analyst

Malvern, PA
Full-time
Onsite
Entry Level
Customers Bank is a super-community bank that offers commercial, consumer, and specialty banking services. They are seeking a Jr. Information Security Analyst to support the Security Operations Team by detecting, triaging, and preventing security incidents, while also participating in incident response and vulnerability management programs.
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Responsibilities

  • Perform initial investigations on all alerts and tickets generated by security tools and close investigations or escalate as necessary.
  • Monitor all business assets for irregularities and anomalies.
  • Report and/or escalate all high and critical level incidents to leadership.
  • Support the development of the Security Operations team by providing insight into changes and enhancements to procedures, tools, and techniques.
  • Follow all guidelines and procedures to ensure task and responsibilities are completed within the defined standards and regulations.
  • Utilize the provided educational training programs and external resources to expand knowledge base around information security topics, trends, requirements, and best practices.
  • Supporting the Incident Response Program
  • Review, Investigate, and Respond to all security related alerts in a timely manner.
  • Manage and Maintain the Abuse Mailbox per SLA’s
  • Participate in regularly scheduled trainings, tabletops, and Blue Team exercises.
  • Provide monthly metrics on workflow and severity of the work done.

Qualification

Required

  • Bachelor’s degree in computer science, Cybersecurity, or similar work experience in a related field
  • 1+ years of cybersecurity experience in operational or tactical cyber threat analysis; experience can include one or more of the following cyber-security functions: Intrusion Detection/Prevention, Monitoring, Incident Response, Digital Forensics, Vulnerability Management
  • 2+ years of experience as a security analyst (or related) subject matter expert that has worked across organizational boundaries to analyze cyber threats to their organization’s infrastructure and services.
  • Working knowledge of EDR, SIEM, Azure Cloud etc. technologies

Preferred

  • Financial industry experience
  • Knowledge of advanced cyber threats, threat vectors, attacker methodology to include, tools, tactics, and procedures and how they tie into the Cyber Kill Chain or Miter ATT&CK framework.
  • Experience with premium threat intelligence tooling and/or open-source intelligence techniques.
  • Experience in malware detection and analysis using static and dynamic malware analysis methods.
  • Knowledge of cloud services and their attack surface.
  • Related industry certifications (Sec+, CTIA, CISSP)

Benefits

Customers Bank offers commercial, consumer, and specialty banking services.
Glassdoor
Founded in 1997
Washington, District of Columbia, USA
501-1000 employees
https://www.customersbank.com/
Customers Bank offers commercial, consumer, and specialty banking services.
Glassdoor
Founded in 1997
Washington, District of Columbia, USA
501-1000 employees
https://www.customersbank.com/