Junior Technical Operations Analyst (TS/SCI)

Bethesda, MD

Full-time

Onsite

$61K/yr - $92K/yr

Entry Level

IBM Consulting builds long-term client relationships and helps organizations advance their hybrid cloud and AI journeys through collaboration, technology, and innovative solutions. The Junior Technical Operations Analyst supports day-to-day security operations, incident response coordination, threat hunting, cybersecurity monitoring, and reporting for DoD Information Networks.

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Responsibilities

As a Junior Technical Operations Analyst: Supports day-to-day security operations, providing technical escalation for complex incidents, enabling incident response coordination, and proactive threat hunting. Supports monitoring, analyzing, and responding to cyber incidents in coordination with the cyber defenders, ensuring timely remediation, and reporting on cyber posture within DoD Information Networks (DODIN). Supports translating complex cybersecurity issues into actionable information
Analyze Security Alerts: Swiftly analyze and escalate client risk and operational disruptions to respective stakeholders in a timely manner, utilizing an array of tools and established procedures to take appropriate actions for escalating security threats, anomalies, and breaches
Provide Incident Response: Perform initial analysis and troubleshooting of security alerts, anomalies, and technical issues, prioritizing incidents based on varying levels of complexity, and effectively communicate and collaborate with clients and internal stakeholders
Enhance Knowledge-Based Systems: Contribute to the enhancement of knowledge-based systems to bolster the efficacy of security operations, providing technical guidance and assistance to clients and personnel within multi-vendor, multi-protocol environments
Foster Client Self-Sufficiency: Create and disseminate knowledge assets and digital resources to cultivate client self-sufficiency, working closely with development, services, and field teams to ensure the relevance and effectiveness of technical solutions provided for incident resolution
Elevate Operational Efficiency: Contribute to initiatives to elevate operational efficiency and client satisfaction within the SOC monitoring team

Qualification

Required

Bachelor's Degree
• Exposure to Threat Management: Familiarity with L1 monitoring services via SIEM, EDR, MDR, or SOC mailbox, including receiving, documenting, and reviewing incident-related information
• Experience with Security Tools: Hands-on experience with an array of tools and established procedures to take appropriate actions for escalating security threats, anomalies, and breaches
• Proficiency in Core Operational Processes: Demonstrated experience and proficiency in core operational processes related to security operations, including awareness of evolving cybersecurity threats and industry trends
• Technical Troubleshooting: Experience with initial analysis and troubleshooting of security alerts, anomalies, and technical issues, prioritizing incidents based on varying levels of complexity
• Multi-Vendor Environment: Exposure to providing technical guidance and assistance within multi-vendor, multi-protocol environments, ensuring the integrity and resilience of critical systems and networks
• Possesses Applicable Cyber Certifications: active DoD8140/8570 IATT Level II Certification

Preferred

• Proficiency in Industry Trends: Awareness of evolving cybersecurity threats and industry trends, staying up-to-date with the latest security threats and technologies
• Familiarity with Negotiation Techniques: Exposure to negotiation techniques to achieve consensus and alignment among stakeholders, facilitating effective communication and exchange of information
• Knowledge of Emerging Threats: Experience working with emerging threats and technologies, recommending enhancements to technical procedures to address security incidents and vulnerabilities
• Prior Government Cyber Operational Experience- Experience working in a high OPTEMPO environment within the government with demonstrated expertise supporting full spectrum cyber operations and mission effects