CoreCivic is a company dedicated to bettering the public good, currently seeking a System Analyst SOC-NOC II. This role involves managing daily operational disruptions, ensuring timely resolution of incidents, and providing 24/7 support for network and security operations, while adhering to security KPIs and regulations.
Provides real-time event monitoring of security systems such as SIEM, IDS/IPS and firewalls. Monitors network traffic for unusual activity and potential threats. Engages in proactive threat hunting using Microsoft Defender and other advanced tools to identify and mitigate potential threats. Works closely with other IT and security team colleagues to coordinate efforts and share information about potential threats and vulnerabilities.
Monitors and supports network infrastructure i.e. routers, switches, firewalls, VPNs and other critical systems for performance, availability and reliability. Assists with network performance tuning and capability planning to ensure optimal network operation.
Conducts thorough threat and root cause analysis and collaborates in resolving identified issues. Documents incidents thoroughly and generates Root Cause Analysis (RCA) reports.
Utilizes Microsoft Defender ATP for advance threat protection and endpoint detection and end response (EDR). Resolves high-priority incidents such as malware, phishing and DDoS attacks. Escalates unresolved issues to the manager or relevant stakeholder community as required.
Uses threat intelligence and automation to enhance the effectiveness of network security operations. Troubleshoots and resolves network issues such as outages, latency, packet loss and connectivity problems.
Coordinates with internal teams and third-party vendors for rapid issue resolution. Ensures timely escalation of persistent or critical network issues to the appropriate team.
Develops and facilitates training sessions for team development. Educates employees on security policies and best practices on how to recognize potential threats. Follows, implements and improves security policies, procedures and controls consistently.
Maintains detailed documentation and briefings to ensure seamless handover of incidents between shifts.
Domestic U.S. travel is required.
Qualification
Required
Graduate from an accredited college or university with a Bachelor's degree in Computer Science, Information Systems or a related field is required.
Two years of experience in Technology, including SOC/NOC operations and management is required.
CompTIA or equivalent Network+ and/or Security+ certification is required.
Must be familiar with routing and switching technologies and wireless network equipment.
Must demonstrate the ability to work independently, effectively multi-task and delegate responsibilities.
Must be able to adapt and be willing to work rotating shifts, including nights, weekends and holidays.
Proficiency in Microsoft Office applications is required.
Preferred
Benefits
CoreCivic Inc. is a diversified government solutions company.
Glassdoor
2.9
Founded in 1983
Brentwood, Tennessee, USA
10001+ employees
http://www.corecivic.com/
CoreCivic Inc. is a diversified government solutions company.
