CoreCivic is a company driven by a deep sense of service and professionalism. The System Analyst SOC-NOC II manages daily operational disruptions and ensures timely resolution of incidents while providing 24/7 support for the company's network and security operations through advanced troubleshooting and threat analysis.
Provides real-time event monitoring of security systems such as SIEM, IDS/IPS and firewalls. Monitors network traffic for unusual activity and potential threats. Engages in proactive threat hunting using Microsoft Defender and other advanced tools to identify and mitigate potential threats. Works closely with other IT and security team colleagues to coordinate efforts and share information about potential threats and vulnerabilities
Monitors and supports network infrastructure i.e. routers, switches, firewalls, VPNs and other critical systems for performance, availability and reliability. Assists with network performance tuning and capability planning to ensure optimal network operation
Conducts thorough threat and root cause analysis and collaborates in resolving identified issues. Documents incidents thoroughly and generates Root Cause Analysis (RCA) reports
Utilizes Microsoft Defender ATP for advance threat protection and endpoint detection and end response (EDR). Resolves high-priority incidents such as malware, phishing and DDoS attacks. Escalates unresolved issues to the manager or relevant stakeholder community as required
Uses threat intelligence and automation to enhance the effectiveness of network security operations. Troubleshoots and resolves network issues such as outages, latency, packet loss and connectivity problems
Coordinates with internal teams and third-party vendors for rapid issue resolution. Ensures timely escalation of persistent or critical network issues to the appropriate team
Develops and facilitates training sessions for team development. Educates employees on security policies and best practices on how to recognize potential threats. Follows, implements and improves security policies, procedures and controls consistently
Maintains detailed documentation and briefings to ensure seamless handover of incidents between shifts
Domestic U.S. travel is required
Qualification
Required
Graduate from an accredited college or university with a Bachelor's degree in Computer Science, Information Systems or a related field is required
Two years of experience in Technology, including SOC/NOC operations and management is required
CompTIA or equivalent Network+ and/or Security+ certification is required
Must be familiar with routing and switching technologies and wireless network equipment
Must demonstrate the ability to work independently, effectively multi-task and delegate responsibilities
Must be able to adapt and be willing to work rotating shifts, including nights, weekends and holidays
Proficiency in Microsoft Office applications is required
Preferred
Benefits
CoreCivic Inc. is a diversified government solutions company.
Glassdoor
2.7
Founded in 1983
Brentwood, Tennessee, USA
10001+ employees
http://www.corecivic.com/
CoreCivic Inc. is a diversified government solutions company.
