Comcast is a leading technology provider offering a suite of services including Cybersecurity solutions. The Tier 2 Cybersecurity Analyst is responsible for supporting security incidents through forensic analysis, implementing security measures, and ensuring the integrity of information systems.
Performs advanced support during security incidents, including in-depth forensic analysis and response activities
Assists with tasks assigned by incident commanders or response leaders, including implementing complex security measures
Develops and delivers comprehensive incident reports that include detailed technical analysis and clear executive-level summaries, ensuring actionable insights for both technical teams and leadership
Monitors and evaluates the performance of security services to ensure they meet established service level agreements (SLAs)
Helps ensure that customer SLAs are met at all times and responds quickly to downtime situations
Performs complex searches within security log telemetry to gather detailed information for investigations
Performs quality control audits of alert signals to ensure accuracy and reliability
Identifies false positives and improves the overall quality of alerting mechanisms
Coaches and mentors Tier1 cybersecurity analysts
Recommends policies for responding to security incidents
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
2-5 Years of relevant work experience
SIEM tools experience
EDR / Endpoint Detection & Response tools
Strong technical background in cybersecurity
Excellent written and verbal communication
High attention to detail
Customer-focused approach to incident response
Preferred
Benefits
As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences.
Glassdoor
3.8
Founded in 1963
Philadelphia, Pennsylvania, USA
10001+ employees
https://corporate.comcast.com
As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences.
