Accenture is hiring a Tier 1 Trust & Safety Cyber Security Analyst to review online content and assess AI systems while monitoring and triaging security alerts across client environments. The role documents and escalates incidents, investigates content and security issues, and supports responsible AI governance and SOC readiness.
Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas
Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending disclaimers to the response according to client definitions and guidance
Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model's responses
Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy
Monitor and analyze security alerts generated by SIEM and endpoint security tools in real time
Perform initial triage and investigation of security incidents, assessing severity and scope
Document findings clearly and update incident tickets within the SOC ticketing system
Escalate confirmed or complex incidents to senior analysts following SOC playbooks and escalation protocols
Identify potential phishing attempts, malware activity, and suspicious network behavior
Follow defined SOC procedures, security playbooks, and escalation protocols consistently
Collaborate with SOC team members to maintain operational visibility and incident response readiness
Continuously learn and stay current on emerging cybersecurity threats and defense techniques
Qualification
Required
Minimum of 6 months of experience in cyber security, SOC operations, IT support, or IT helpdesk OR a bachelor's degree in Cybersecurity
Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and English skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Analytical mindset with strong attention to detail
Methodical approach to troubleshooting and investigating security alerts
Strong written documentation and communication skills
Ability to perform effectively in a fast-paced SOC environment
Collaborative team player with strong problem-solving skills
Preferred
Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
CompTIA Security+, ISC2 CC, SC-900, or Cisco CyberOps Associate
Exposure to SIEM or security monitoring tools is an advantage
Benefits
Medical coverage
Dental coverage
Vision coverage
Life coverage
Long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
Glassdoor
3.9
Founded in 1989
Dublin, Dublin, IRL
10001+ employees
https://www.accenture.com
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
