Video Surveillance Technician

Las Vegas, NV

Full-time

Onsite

$16.37/hr - $16.37/hr

New Grad

Motorola Solutions is a global community focused on safety and security. They are seeking a Video Surveillance Technician to join their Command Center Operations Team in Las Vegas, where the role involves monitoring live video feeds, analyzing alerts, and intervening in security incidents to ensure client safety.

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Responsibilities

Observe live video feeds following automated alerts to analyze unfolding situations in real time
Oversee security infrastructure across multiple national client locations from a centralized environment
Analyze behavioral anomalies to differentiate regular site activity from genuine security threats
Deliver clear audio warnings over loudspeakers to deter unauthorized activity on client property
Initiate rapid escalation protocols to contact emergency services or law enforcement when necessary
Document operational logs detailing incident timelines and corresponding baseline actions taken
Manage multiple high-resolution monitors simultaneously while maintaining absolute focus throughout the shift
Leverage proprietary software interfaces utilizing high-speed navigation and precise technical controls
Support continuous performance benchmarks during the permanent shift schedule including scheduled holiday coverage

Qualification

Required

High School Diploma
1+ years of experience in a Call Center/ Office environment utilizing computer operating systems, or security work
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Computer Proficiency to navigate PC hardware interfaces and multi-display environments comfortably
Keyboard Dexterity to input text at a minimum speed of 40 WPM accurately
System Operations to interface with centralized communications dashboards and alert networks
Command Center Operations to maintain composure and perform specialized actions under rapid timelines
Customer Service to handle communications directly with cross-functional stakeholders or emergency dispatchers
Time Management to deliver exceptional attendance records matching shift parameters from 5:00 pm to 1:00 am

Preferred

Previous background in technology dispatch, asset protection, or customer service environments
Prior familiarity with automated screening tools or computer-aided monitoring software
Demonstrated capability to adapt seamlessly during operational training workflows