First Financial Bank is hiring a Wire Transfer Specialist I to support its Wire Transfer Department. The role handles wire processing, research and resolution, client support, reconciliation, and related administrative tasks.
Performs tasks to support the Wire Transfer Department such as routine data entry, basic calculations, file maintenance, client support, and other duties as assigned. Ability to multitask
Wire Transfer Entry using bank software
Clerical Duties (i.e. filing, scanning)
Performs basic wire research using Fedwire access, commercial banking software and bank systems
Fraudulent transaction research and recall using Fedwire messaging
Admin Duties (i.e. escalation of issues, query writing, reporting)
Document and Data Review
Ability to learn and comply with Federal Reserve Regulations
Basic knowledge of Fedwire format specifications and mapping
Ticket processing for items in Service First from internal business partners
Communication with other financial institutions using appropriate verbiage and a professional manner
Level 1 Issue Research & Resolution
Handles internal/external telephone calls
Work with vendors to resolve system issues
Balancing & Reconciliation
May be asked to participate in special project (i.e. conversion, release, disaster recovery)
Other duties as assigned
Qualification
Required
Ability to multitask
Ability to learn and comply with Federal Reserve Regulations
Basic knowledge of Fedwire format specifications and mapping
Prior Banking Operations or Retail Banking experience
Strong customer service experience, including client issue resolution
Basic knowledge of appropriate banking software (i.e. Jack Henry)
Basic knowledge of Microsoft Office Word & Excel
High School Diploma or equivalent
Preferred
Benefits
This role is hybrid remote work and on site at our Pictoria location.
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
First Financial Bank has been in the business of client service and success for more than 150 years.
Glassdoor
Founded in 1863
Cincinnati, Ohio, USA
1001-5000 employees
http://www.bankatfirst.com
First Financial Bank has been in the business of client service and success for more than 150 years.
