Loblaw Companies Limited is hiring an Analyst on its Business & Customer Insights team to support data-informed decisions for the PC Optimum loyalty program. The role analyzes customer and business data, develops recommendations and stakeholder-focused dashboards, and communicates insights to support customer experience and business growth.
Apply your analytical expertise to collaborate with a wide range of business stakeholders and support data-informed decision-making. Your work will include both strategic and tactical initiatives such as reporting, process automation and dashboard development
You will be responsible for extracting, reviewing, and preparing complex operational and customer-behavior data from multiple databases. Your insights will help solve business problems, identify new opportunities, and shape strategic direction
In this role, you will synthesize large volumes of data from diverse sources—including customer transactions, consumer and syndicated research, market share data, and campaign performance—interpreting key findings to deliver clear, value-added recommendations
You will also develop and present materials that effectively communicate insights, simplifying complex information for audiences at all levels, including senior leadership
Additionally, you will build and maintain stakeholder-focused dashboards that use data visualization to clearly highlight key trends and insights
Qualification
Required
University Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business or other relevant fields
1-2 years of experience in a similar role translating data into relevant and actionable business insights
The ability to define problems, collect and synthesize large amounts of data, form complex queries, establish facts and draw valid and actionable conclusions
Intermediate knowledge of SQL, BigQuery, Looker Studio
Strong attention to detail and critical thinking skills to ensure data accuracy and quality
A curious mindset to continually explore new ideas and willingness to ask clarifying questions to navigate ambiguity, while being a strong self-starter
Strong communication, critical thinking and presentation skills, with the ability to articulate insights to both technical and non-technical audiences
Excellent organizational skills with the ability to stay on top of a dynamic and fast-moving business
Preferred
Basic knowledge of Python, R is an asset
Benefits
Hybrid work model with 4 days in office
Progressive careers
Comprehensive training
Flexibility
Loblaw Companies Limited is Canada’s food and pharmacy leader, serving millions of customers each week through our network of stores, pharmacies and trusted brands.
