American Express is a company with a long history of innovation and a commitment to its customers and colleagues. The Analyst, Control Management Reporting & Analytics will support the Global Servicing Group by managing risk and controls to ensure compliance with global legal and regulatory requirements, while collaborating with internal teams to define reporting requirements and improve processes. This role requires strong analytical skills and a detail-oriented approach to execute a complex Conduct Risk Testing program.
Support the reporting strategy that effectively supports GSG’s Conduct Risk and Regulatory Self Business Testing programs, that embed strong data governance principles to ensure accuracy, consistency and data quality
Analyze and create visualizations using Tableau, Power BI, Python, Excel etc.
Liaise with Testing Strategy teams to ensure requirements are met across all functions and markets.
Timely and accurate response for audit and regulatory requests
Work to improve current processes via automation opportunities to create efficiencies.
Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions.
Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization.
Qualification
Required
1-2 years experience working in analytics, business intelligence, data science or related equivalent experience.
Excellent programming skills on SQL/HQL.
Proficient in MS Excel and PowerPoint
Hands on experience in creating visualization using Tableau
Strong quantitative and analytical skills
Strong business acumen and problem-solving skills, conceptual and creative problem solver
Knowledgeable on Data Management standard methodologies
Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.
Flexibility and adaptability to work within tight deadlines and changing priorities.
Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions.
Bachelor's/master’s degree in a quantitative field preferred (e.g., Statistics, Econometrics, Engineering, Mathematics, Physics, Computer Science) - MBA, advance degree preferred
Strong programming/analytic skills are required (SQL, R, PYTHON, HIVE etc)
Working experience in reporting (i.e. data visualization, Tableau, PowerBI, MS Excel)
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Experience and proven record of statistical analysis and experience in statistical modeling techniques (e.g., regression, cluster analysis, segmentation) and analytics/Econometrics to effectively solve complex business problems
Experience working with large datasets, ODL, identifying ingestion issues and proactively collaborating to resolve data related issues
Ability to compile and communicate complex data analysis
Desire to innovate and work on challenging projects and ability to adapt to dynamically changing environment
Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions
Drive and deliver Regulatory/Governance reports for Testing, Compliance & Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc
Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets
Analyze and create visualizations using Tableau, MS Excel etc
Timely and accurate response for audit and regulatory requests
Work to improve current processes via automation opportunities to create efficiencies
Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization
GSG knowledge and expertise
Experience working with large datasets and machine learning algorithms to develop best in class predictive modeling (including neural networks)
Ability to challenge the status quo and drive continuous improvements
Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.
Benefits
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
