Analyst, Ecommerce Experience

Manhattan Beach, CA

Full-time

Onsite

$85K/yr - $120K/yr

Entry, Mid Level

Skechers, headquartered in Southern California, is seeking an Analyst, Ecommerce Experience to enhance customer experience and business performance on Skechers.com and the mobile app. This role involves analyzing data to support conversion optimization and customer journey analysis while collaborating with various teams to improve the online shopping experience.

Apply Now

Responsibilities

Monitor customer funnel performance across Skechers.com and the mobile app
Identify trends, friction points, and opportunities to improve conversion and customer engagement
Support analysis of product performance, promotions, pricing, and customer behavior
Track and report on key site performance KPIs and business impacts
Support A/B testing and experimentation initiatives focused on improving conversion and customer experience
Help develop test hypotheses, success metrics, and reporting
Partner with Product and UX teams to identify customer pain points and testing opportunities
Document test learnings and support ongoing optimization efforts
Analyze customer behavior using tools such as GA4, Quantum Metric, FullStory, or similar platforms
Identify user experience friction points and engagement trends
Assist with post-test analysis and recommendations
Help prepare weekly and monthly business performance updates
Present insights and recommendations clearly to cross-functional teams
Support a data-driven decision-making culture across the organization

Qualification

Required

Bachelor's degree in business, analytics, statistics, economics, or related field
2–4 years of experience in digital analytics, e-commerce, CRO, or related fields
Experience with GA4 and digital analytics platforms
Basic understanding of A/B testing and experimentation principles
Strong analytical, communication, and organizational skills

Preferred

Interest in AI-powered shopping, search, and personalization is a plus

Benefits

Skechers is a Fortune 500® company — a growth-oriented brand that designs, develops, and markets a diverse product portfolio of lifestyle and performance footwear, apparel and accessories for men, women and children around the globe.

Glassdoor