United Airlines hires an Analyst - Pilot PBS and Awards to support its monthly pilot preferential bidding system award process through planning, analysis, execution, and analytical tool development. The role evaluates staffing scenarios, supports process improvements, provides insights to Flight Operations leadership, and works with cross-functional stakeholders to ensure accurate and compliant pilot schedule awards.
Develops and maintains tools, dashboards, databases, and analytical models by leveraging bid and award data, analytical techniques, and reporting platforms to improve award execution, streamline workflows, and support data-driven decision-making throughout the monthly PBS award process
Performs retrospective analysis of bid periods by reviewing award data, identifying trends and performance gaps, and presenting findings to leadership to support continuous improvement
Evaluates planning scenarios, assesses staffing risks and trade-offs, and works with cross-functional stakeholders to optimize pilot reserve coverage prior to input finalization to support successful awards and schedule planning outcomes
Participates in the monthly PBS award production cycle, including pre-award testing, evaluating schedule solvability, participating in award optimization, and performing post-award activities to ensure accurate, timely, and contractually compliant pilot schedule awards that meet staffing and planning requirements
Collaborates cross-functionally with Workforce Planning, Training Scheduling, Pairings, Pilot Support, and other stakeholders to support accurate, timely, and efficient execution of monthly PBS award responsibilities
Qualification
Required
Bachelor's degree
1+ years of experience in data analytics, operational planning, scheduling, or a related field
Demonstrated intellectual curiosity and self-motivation to heed signals in data, investigate root causes, and develop solutions
Experience applying data analysis, quantitative problem solving, and critical thinking to evaluate business challenges and support decision making
Ability to build and maintain positive relationships with immediate team members, pilots, and Labor Representatives
Ability to work collaboratively across teams to solve problems and support team interactions and effectiveness
Ability to manage multiple priorities and work effectively in a fast-paced environment
Ability to validate data sources and analytical outputs to ensure accuracy, reliability, and relevance to business needs
Analytical and technical skills, including proficiency in Microsoft Excel and experience using SQL or other programming/query language to extract, combine, validate, and analyze operational data
Strong communication and presentation skills, including explaining analytical findings to non-technical audiences
Must be legally authorized to work in the United States for any employer without sponsorship
Preferred
Engineering, Statistics, Computer Science, Data Analytics, Business, or related field
Knowledge of optimization software
Experience developing reports, dashboards, analytical models, or automated decision-support tools using Power BI, Python, or comparable analytics platforms
Familiarity with airline operations, crew planning, scheduling, or flight operations environments
Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving
Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security
Benefits
Medical, dental, vision, life, accident and disability benefits
Parental leave
Employee assistance program
Commuter benefits
Paid holidays
Paid time off
401(k)
Flight privileges
Eligible for bonus and/or long-term incentive compensation awards
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
