Laurentian Bank is dedicated to changing banking for the better and provides a broad range of financial services. The Output Analyst will oversee Output tasks through reconciliation, reporting, and process improvements while supporting the efficiency of output handling.
Develop and produce regular reporting and metrics in relation to output management
Design, develop and implement simplified tools to support daily output processing
Deliver a complete and accurate documentation of requirements for changes and enhancements to Outputs
Assist team colleagues and be a point of contact for queries on aspects of output generation and reconciliation
Analyze data to identify potential issues and improvements on the efficiency of output handling
Maintain existing tools and systems to ensure optimal performance
Provide support and further information to aid in investigation of output issues
Liaise with vendor support where required to address technical issue
Participate in projects and work with the project team to support ongoing activities and defect testing and tracking
Establish or adjust the outputs handling processing to balance between the system capacity and available resources
Represent the Output team and provide guidance in projects that will impact output processes
Qualification
Required
University Degree in a related filed, with 2-3 years of related experience in the business operations and data analysis
Working experience within the financial service industry
Demonstrated aptitude for identifying creative opportunities for improvements and recommending sound solutions
Excellent verbal and written communication skills
Sound knowledge of standard documentation tools such as MS Windows, MS Office, Adobe Acrobat, MS Visio and screen capture software
The ideal candidate must have knowledge and demonstrated ability in core competencies, including: detail oriented, solid problem solving, analytical, organized, accountable, and able to perform under pressure while balancing multiple deliverables in order to meet all deadlines
Ability to lead others, work well both independently and within a team
Preferred
Bilingual (French/English) verbal and written communication skills are an asset
Benefits
Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.
Laurentian Bank is a banking institution whose activities extend across Canada.
