DaVita is a leader in dialysis, committed to providing life-sustaining treatment for those with end stage kidney disease. The Analyst, Systems (ROPS) will implement and update business systems and processes within Revenue Operations, coordinating stakeholders through the Software Development Life Cycle to drive improvements.
Produces detailed documentation including business requirements, process flows, communications, use cases, and user stories outlining problems, and opportunities.
Translates business needs into requirements across multiple business systems or processes with some guidance.
Proficiency in tools such as JIRA, Confluence, MS Teams, and Excel to communicate and facilitate daily operations.
Demonstrates understanding across a larger scope of business systems (multiple systems, multiple businesses using a system, multiple processes) including how data capture & processes across systems are interrelated.
Continuously learns new system capabilities & and recommends how to leverage them.
Solves problems related to a business system by outlining potential drivers & and forming a hypothesis-based approach.
Guides business in identifying root cause and ideating towards initiation of system solution.
Aids businesses in forming manual workaround or other alternatives either while waiting for enhancement lifecycle or in pursuit of an ideal technology solution.
Makes recommendations & and synthesizes takeaways from visualizing processes flows across multiple systems or businesses.
Understands the SDLC and supports business in progressing through the process.
Understands the implications of the overall project on broader business objectives or other business lanes.
Proactively raises awareness when issues arise that impact their work stream.
Develops requirements by collaborating with business leaders & and translating their needs across multiple business systems or processes.
Business lead on IT comms for code and data readiness; aiding as Business Facilitator for UAT and production Validation.
Helps businesses understand how the system should be operating after a release.
Primary liaison with IT to support them in conducting more detailed investigations.
Effectively leads working sessions & facilitates interactions between business teams and IT (ex. Requirement review sessions, project status meetings & post-deployment feedback sessions).
Directs & executes on next steps to progress own work stream; identifies & recommends new opportunities to improve existing processes.
Maintains up to date documentation of data/process dependencies across multiple projects, business lanes of systems (ex. BRD, use cases, process flows).
Proactively communicates around deadlines & roadblocks.
Builds collaborative relationships with all stakeholders.
Qualification
Required
Bachelor’s degree in a related field of study and 1+ years’ experience OR applicable work experience
Strong Analytical Skills
Knowledge & experience working within the Software Development Life Cycle
Ability to communicate complex ideas in a simple, easily digestible manner to a range of audiences
Produces detailed documentation including business requirements, process flows, communications, use cases, and user stories outlining problems, and opportunities.
Translates business needs into requirements across multiple business systems or processes with some guidance.
Proficiency in tools such as JIRA, Confluence, MS Teams, and Excel to communicate and facilitate daily operations.
Demonstrates understanding across a larger scope of business systems (multiple systems, multiple businesses using a system, multiple processes) including how data capture & processes across systems are interrelated.
Continuously learns new system capabilities & and recommends how to leverage them.
Solves problems related to a business system by outlining potential drivers & and forming a hypothesis-based approach.
Guides business in identifying root cause and ideating towards initiation of system solution.
Aids businesses in forming manual workaround or other alternatives either while waiting for enhancement lifecycle or in pursuit of an ideal technology solution.
Makes recommendations & and synthesizes takeaways from visualizing processes flows across multiple systems or businesses.
Understands the SDLC and supports business in progressing through the process.
Understands the implications of the overall project on broader business objectives or other business lanes.
Proactively raises awareness when issues arise that impact their work stream.
Develops requirements by collaborating with business leaders & and translating their needs across multiple business systems or processes.
Business lead on IT comms for code and data readiness; aiding as Business Facilitator for UAT and production Validation.
Helps businesses understand how the system should be operating after a release.
Primary liaison with IT to support them in conducting more detailed investigations.
Effectively leads working sessions & facilitates interactions between business teams and IT.
Directs & executes on next steps to progress own work stream; identifies & recommends new opportunities to improve existing processes.
Maintains up to date documentation of data/process dependencies across multiple projects, business lanes of systems.
Proactively communicates around deadlines & roadblocks.
Builds collaborative relationships with all stakeholders.
Preferred
Benefits
401k match
Healthcare coverage
Broad range of other benefits
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).
