Family Dollar is seeking an Analyst for Workforce Management and Planning to assist in developing sales plans, labor allocation, and workforce planning for stores and field leadership. The ideal candidate will collaborate with various teams to implement allocation tools for forecasting workload and financial planning while performing data analysis and reporting.
Analyze data and provide insights to optimize sales planning, staffing levels, resource allocation, and scheduling
Responsible for compiling, analyzing, and providing detailed and summary reports on a as needed basis (daily, weekly, monthly, and quarterly) giving optics on organizational performance
Create analytics led performance management models spanning multi-functions with direct/ indirect causality, used to inform strategic and operational planning and decision-making
Architect enterprise-wide data and analytics transformations pertaining to enterprise data management, reporting automation/ simplification, data science, next generation analytics technology/ platform etc
Develop and maintain workforce models and forecasting tools to ensure accurate projections of sales, allocation, and staffing needs
Monitor and report on workforce performance metrics, including productivity, and schedule quality
Collaborate with Finance to develop and manage workforce budgets, including labor cost forecasting and variance analysis
Identify, assess, and solve complex business problems for area of responsibility, where analysis of situations or data requires an in- depth evaluation of variable factors
Assist in cross-functional projects related to workforce management and planning
Implement enhancements to allocation tools to include process and system changes
Partner with Operational Engineers to evaluate Labor Standards to include establishing the format/algorithms/attributes/drivers to calculate standards in a way that works with the allocation model or Operations Planner
Provide analysis for utilization of labor and ad hoc analysis and reporting to demonstrate what if scenarios or model data for impact analysis
Respond to field inquiries regarding allocation and utilization of store labor at store, district, region, and group level
Qualification
Required
Bachelor's degree in the field of business administration, finance, data analytics, computer science, or accounting
1-3 years of analysis and ad hoc reporting experience required; specifically, for retail operations
Experience developing and delivering small and mid-scale projects from development to delivery
Experience with reporting tools, MS Office software, and other applications, including SQL
Experience report writing and exposure to technical requirements analysis, business process modeling/mapping, methodology development and data modeling on systems and their data structures
Extensive knowledge in importing data for use in report software, BI tools, spreadsheets, graphs, and flowcharts including Access, Excel, Micro Strategy Analytics and Visio
Exposure to the operation and analysis of Oracle relational database software as well as MS SQL Server, DBMS standards, and data retrieval methodologies
Knowledge of workforce management software and tools, such as Compass, Workday, SAP, etc
Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
Strong attention to detail and organizational skills
Highly self-motivated and directed, able to exercise independent decision making
Excellent analytical and creative problem-solving skills with keen attention to detail
Excellent listening and interpersonal skills; excellent written and oral communication skills are required
Candidate must be deadline driven with demonstrated project management and organization skills
Preferred
2-4 years related work experience preferred
Experience with SQL preferred
Benefits
When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.
