Cognizant is a company focused on providing flexibility and supporting work-life balance through various wellbeing programs. The Data Collection Specialist will manage research collections to validate engineering approaches for AR/VR products, develop analytical methods for data consolidation, and ensure the success of data collection programs through effective collaboration and communication with teams and stakeholders.
Gather user feedback, preferences & research data based on requirements from the client
Manage end-to-end workflow from scheduling, to compiling results, to client reporting, to documenting & troubleshooting technical issues
Create process documentation, training materials, best practices and represent data with charts and graphs for easy consumption by client stakeholders
Collaborate with team members on data validation, deriving key insights, coordination & task prioritization, and communicate updates about fixes/edits to tools & programs used for collection
Handle inbound requests from existing partners for marketing support
Triage operational issues & make recommendations for how to alter process based on observations
Report project status, adhere to key timelines and milestones, identify data gaps, and serve as a conduit between operational and technical teams
Update information in internal planning tools and platforms as necessary, such as logging and tracking all activities and appointment minutes
Utilize internal tools to engage with participants, track communications & deliver results
Qualification
Required
Bachelor's degree in Business Administration, or a related field, or equivalent practical experience
Excellent oral and written communications
Experience with data analysis, uncovering insights in data & data visualization
Experience in customer service or client services
Experience working in digital/technology companies with tech products
Excellent communication skills, with the ability to formulate and articulate data collection details with participants and internal teams
Have a strong understanding and passion for technology and enjoy keeping up to date on the current trends
Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment with minimum supervision and a high degree of autonomy
Must be a self-starter, with willingness to embrace change, quickly learn new technologies, work closely as a member of cross functional teams, and be open to new ideas and processes
Responsible for fulfillment/completion of deliverables within area of responsibility within set timelines
Knowledge and interest in AR/VR
Preferred
Benefits
Life & Disability Insurance
Group health dental & Wellness
Sick Leaves
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
