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Cognizant
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March 22, 2025
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Data Collections Project Lead

Mountain View, CA
Full-time
Onsite
$23/hr - $25/hr
Entry, Mid Level
Cognizant is a leading professional services company that aids clients in modernizing their business and technology models. They are seeking a Data Collections Project Lead to oversee data collection projects, ensuring quality standards and effective communication between clients and team members.
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Responsibilities

  • Supervise data collection processes from preparation, setup implementation, and quality control.
  • Accountable for the completion of delegated tasks assigned to their projects including but not limited to; stakeholder requests, artifact upkeep, triaging bugs, expected quality of reporting, and device management (device setup, tracking, uploads, and issues)
  • Conduct both quality evaluations and data collections for various projects
  • Implement feedback from project associates and participants to improve user experience and data quality.
  • Detailed understanding of collection protocols and handling of queries
  • Reporting during set cadence for business reviews with the client.
  • Excellent communication skills to ensure the successful implementation of process changes and all associated tasks that support the process (artifact updates, device shipment, allocation, setup, associate training, and expected reporting)
  • Oversee communications between client and project associates and ensure timely resolution of inquiries
  • Drive compliance and follow through with team members assigned to their projects for all relevant policies and procedures.
  • Lead by example through support, motivation, and mentoring of all team members who are assigned to their projects
  • Identify and maintain project devices, item inventory for all locations including shipping and procurement of new and existing items or devices.
  • Hosting weekly project meetings to conduct weekly check-ins with project associates.
  • Track metrics for the team and create relevant action plans
  • Reporting for business reviews
  • Reporting performance reviews for assigned project members
  • Updating documentation for internal planning tools
  • Travel to all relevant collection locations if located in Bay Area: MTV & SF
  • Detailed and timely reporting to Team Leads about their projects including status of collection, weekly metrics, blockers or potential issues, and other mentionables that should be brought to leadership's attention.
  • Training of team members on new or existing workflows and any required refreshers.

Qualification

Required

  • Graduate
  • Experience: Min Experience required: (1.5 - 3 years in similar industry or role) / should have mentored a team / or played a role of an acting Team lead
  • Attention to detail, good decision making skills
  • Critical thinking and adaptability
  • Excellent communication & writing skills
  • Ability to work under the stipulated timelines and be able to multitask
  • Should be able to identify the areas of opportunity that will contribute to the overall development of the process metrics
  • Should be flexible in terms of shifts, taking responsibility, and Initiatives for the process
  • Strong knowledge on the uses of Google sheets, slides, docs, etc.
  • No attendance or compliance issues

Preferred

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
Glassdoor
3.8
Founded in 1994
Teaneck, New Jersey, USA
10001+ employees
https://www.cognizant.com
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