MetLife is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management. The Data Operations Analyst is responsible for supporting the end-to-end reinsurance processes with a strong emphasis on cash management and process improvement, collaborating closely with the Strategy Team to enhance operational excellence.
Partner across multiple workstream teams to analyze business needs, streamline workflows, and automate manual processes using AI, Alteryx, Power Query, and other analytics tools.
Develop and maintain workflows and process maps (Workfront, Visio) to enhance transparency, accountability, and cross-functional alignment.
Support financial management activities, including budget oversight, ledger reconciliation and cash management, ensuring accuracy and insight into financial drivers.
Contribute to the continuous improvement of operational processes, identifying opportunities to simplify, standardize, and optimize.
Collaborate effectively across teams to ensure timely completion of key deliverables with visible impact across the organization.
Document standard operating procedures and communicate complex concepts clearly and positively through concise documentation, and verbal discussions.
Demonstrate curiosity and commitment to learning the reinsurance and retrocession business, retaining knowledge and applying it to enhance process and decision quality.
Qualification
Required
Bachelor’s degree in finance, Business Administration, Data Analytics, or a related field.
2–5 years of experience in process improvement, business operations, data analytics, or financial management; experience in a public company environment preferred.
Proven experience with automation and analytics tools (e.g., Alteryx, Power Query, AI-driven process solutions).
Polished financial acumen, with sharp attention to numerical accuracy and a clear understanding of monetary flows and ledger-based reporting.
Experience in system administration or workflow management platforms (e.g., Workfront, Visio, Power Automate) with an ability to understand back-end connections beyond the user interface.
Preferred
Insurance and reinsurance knowledge is a plus
Solid understanding of cash management & settlement processes
Benefits
Comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
Company-paid life insurance and legal services
Retirement pension funded entirely by MetLife and 401(k) with employer matching
Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP) and digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
MetLife is a provider of insurance, employee benefits, and financial services .
