H&R Block is seeking a Data Scientist to support analytics initiatives for the Small Business organization. This role involves developing data-driven insights to inform growth strategies, improve client engagement, and enhance operational efficiency through the entire data science lifecycle.
Partner with DS&A teammates and SMB stakeholders to understand business questions and translate them into analytical approaches and deliverables
Support end‑to‑end analytics and data science projects, including data extraction, cleaning, feature engineering, model development, and validation
Build and analyze predictive and descriptive models to support initiatives such as client segmentation, customer behavior analysis, campaign performance measurement, and operational efficiency
Conduct exploratory data analysis to identify trends, patterns, and opportunities within small business data
Collaborate with product, marketing, and operational teams to design analytical solutions that align with business goals
Translate analytical results into clear, actionable insights and communicate findings through presentations, dashboards, or written summaries
Contribute to productionized analytics solutions by partnering with engineering or platform teams as needed
Apply best practices in data quality, documentation, and reproducibility
Qualification
Required
Bachelor's or Master's degree in Data Science, Statistics, Economics, Computer Science, or a related field
2–4 years of experience in data science, analytics, or a related analytical role
Experience applying statistical analysis and machine learning techniques to real‑world business problems
Strong foundation in data wrangling, exploratory analysis, and model development
Proficiency in Python and/or R, along with SQL for data extraction and analysis
Familiarity with common modeling approaches such as regression, classification, clustering, and experimentation
Ability to communicate analytical concepts and results clearly to both technical and non‑technical audiences
Demonstrated ability to collaborate effectively within cross‑functional teams
Preferred
Experience working with small business, financial, or customer‑level data
Exposure to experimentation frameworks, A/B testing, or causal analysis
Basic understanding of accounting, finance, or tax concepts
Experience working in a cloud‑based data environment
Benefits
Medical and prescription drug coverage
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.
