Services Analyst - IT

Houston, TX

Full-time

Hybrid

$95K/yr - $106K/yr

Entry, Mid Level

Constellation is the nation's largest producer of clean, carbon-free energy, focused on accelerating the transition to a carbon-free future. The Services Analyst - IT will perform activities related to designing, building, testing, implementing, and maintaining IT services, under general supervision.

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Responsibilities

Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners.
Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.
Maintain engagement with business and IT partners.
Assist less experienced personnel.
Proactively build business/IT knowledge to provide solutions.
Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.

Qualification

Required

Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
Proficient in Microsoft Excel
Knowledge of utility business practices and processes
Strong problem solving skills
Excellent communications skills (written and verbal)

Preferred

Bachelor's degree in Computer Science preferred.
Proficiency in Microsoft PowerBI or other reporting technology a plus.
Project Management Professional (PMP) certification
Agile, SAFe, Scrum certifications or experience
ServiceNow experience

Benefits

Bonus program
401(k) with company match
Employee stock purchase program
Comprehensive medical, dental and vision benefits
Robust wellness program
Paid time off for vacation, holidays, and sick days

Constellation Energy Corporation (Nasdaq: CEG), a Fortune 200 company headquartered in Baltimore, is the nation’s largest producer of reliable, emissions-free energy and a leading energy supplier to businesses, homes and public sector customers nationwide, including three-fourths of Fortune 100 companies.

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