DaVita Kidney Care is a healthcare company focused on providing quality patient care. The Analyst, Patient Support & Insurance role involves performing complex analyses, solving ambiguous problems, and building reports to drive strategic improvements within Revenue Operations.
Responsible for performing analyses by aggregating data across multiple data sources
Understands where and how to get data across multiple databases without guidance
Evaluates the business impact of various efforts by building analytical models & determining variable assumptions
Develops reporting with advanced skills in tools such as Excel, SQL and Tableau
Troubleshoots issues & QC’s work to produce error-free output
Solves ambiguous problems by breaking down key drivers and developing an approach to solving. This may include recommending new or updated system functionality to solve business needs, changes to team processes or work prioritization, etc.
Understands how metrics & processes within a business are interrelated and corresponding implications for their work
Synthesizes key takeaways from an analysis & recommends actions; presents summary by visualizing analysis results
Effectively leads working sessions
Directs & executes on next steps within work streams for which they are responsible; proactively communicates around roadblocks and creates/maintains project plan
Builds collaborative relationships with business partners and stakeholders
Qualification
Required
Bachelor's degree in related field of study (STEM, Mathematics, Statistics, Economics, Business)
2-4 years’ experience OR applicable work experience; Master’s degree preferred
Strong Excel and PowerPoint skills required; experience using other analytical tools such as SQL, Tableau, VBA, Python, Access, etc. preferred
Strong quantitative & problem solving skills including analytical modeling and insight generation
Ability to communicate complex ideas in a simple, easily digestible manner to a range of audiences including senior leaders
Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun
Preferred
Master’s degree
Experience in healthcare and/or revenue cycle
Benefit
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).