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Herman Miller
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November 19, 2025
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AR Analyst

Zeeland, MI
Full-time
Onsite
Entry, Mid Level
Herman Miller is a company dedicated to design for the good of humankind and is seeking an AR Analyst. The role involves managing the collection of Accounts Receivable, ensuring compliance with policies, and maintaining communication with customers for effective collections and account management.
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Responsibilities

  • Assign appropriate codes to customer accounts for collection purposes
  • Assist with AR Audit processes and documentation
  • Assist with training of new AR Analysts
  • Escalate collection issues appropriately as prescribed in the Best Practices worksheet
  • Follows prescribed documented procedures to ensure accuracy and audit requirements
  • Identify and recommend process improvements
  • Maintain current status of accounts and monitor credit limits
  • Process A/R portion of new business partner workflow
  • Record collection efforts appropriately
  • Review and approve customer orders in the order system based on the credit line and payment status
  • Under broad supervision collect on outstanding Accounts Receivable for a variety of distributions using an assortment of reports and programs
  • Understand and communicate department results
  • Work with Credit Analysts to manage challenging accounts
  • Work with internal customers for information & resolution of payment issues
  • Performs additional responsibilities as requested to achieve business objectives.

Qualification

Required

  • Bachelor's Degree in Accounting / Finance or equivalent experience demonstrating proficiency required.
  • 2 years of experience of professional accounting/finance experience required.
  • Advanced Excel Skills
  • Proficient with an Order to Cash system
  • Experience reading and interpreting payment terms for contracts
  • Advanced knowledge of and experience with accounting principles, concepts, theories, and techniques in conducting activities supporting the development, monitoring and maintenance of customer accounts.
  • Under minimal supervision, ability to maintain, audit, and adjust customer accounts that impact the general ledger
  • Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.
  • Proficient communication skills and basic negotiation skills.
  • Ability to apply logic in solving problems non-routine in nature

Preferred

Benefit

Herman Miller is an American company that produces office furniture, equipment, and home furnishings.
Glassdoor
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Founded in 1865
Zeeland, Michigan, USA
5001-10000 employees
http://www.hermanmiller.com/