Business Intelligence Analyst

Libertyville, IL

Full-time

Onsite

$70K/yr - $100K/yr

Entry, Mid Level

Snap-on is a company that provides tools and equipment solutions, and they are seeking a Business Intelligence Analyst to ensure the availability and accuracy of enterprise reporting and data integration solutions. The role involves developing and supporting the SAP Business Objects reporting environment, monitoring data services, and delivering timely reporting to support business operations.

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Responsibilities

Design, develop, and maintain reports using SAP Business Objects tools including Web Intelligence and Universe Design Tool
Develop and maintain BO Universes based on business requirements and data models
Partner with business users to gather requirements and translate them into effective reporting solutions
Work with business users to test and troubleshoot reports, update schedules, and provide report access
Monitor, schedule, and troubleshoot SAP Data Services jobs to ensure timely and accurate data loads
Validate data accuracy across Data Services, data warehouse, and BO reporting
Document reporting solutions, data definitions, and Data Services workflows
Provide end user support and training as needed

Qualification

Required

Hands-on experience with SAP Data Services, including job monitoring and troubleshooting
Two or more years experience with SAP Business Objects WebI Reporting, and Universe design
Bachelor's degree in Management Information Systems, Computer Science, Analytics, Finance, Accounting or equivalent experience
Proficiency in SQL and relational databases (e.g. SQL Server, Oracle, SAP HANA)
Knowledge in ETL processes, Data Warehouse modeling, and reporting best practices
Prior experience in production support environment and issue resolution

Preferred

Strong problem-solving mindset, especially in business user support and troubleshooting scenarios
Conduct effective stakeholder interviews and translate documentation into requirements
Effective communication of technical and non-technical concepts to stakeholders at various levels
Excellent time management and prioritization skills, with the ability to handle multiple tasks
Detail oriented with a focus on data accuracy, quality, and reliability
Adaptable and open to learning new tools, processes, and technologies
Capacity to learn the Snap-on Credit Business model for all products segments and their life cycle