Consumer Insights Analyst

Orlando, FL

Full-time

Onsite

Entry Level

Darden is a company that focuses on providing exceptional dining experiences, and they are seeking a Consumer Insights Analyst to support research projects. The role involves executing research studies, delivering actionable insights from data, and collaborating with external partners to enhance consumer understanding.

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Responsibilities

Provide Support in Executing Research Projects: Supports others in setting research objectives, planning, and managing consumer research studies. Specific tasks include participating in defining project objectives, stimulus preparation, programming surveys, monitoring data collection, preparing and analyzing data, quality checks, interpreting results, and preparing research reports. Provides logistical support for quantitative, qualitative, and sensory research. Supports others in the management of external research partner relationships, contracts, and budgets for projects
Deliver Actionable Insights from Secondary Data Sources: Supports others in gathering and synthesizing syndicated data, preparing findings, and delivering actionable insights that directly address key business questions

Qualification

Required

Bachelor's Degree (business, statistics, data science, social sciences, marketing or related field)
Familiarity with Generative AI tools and a willingness to learn new technologies and research methodologies
Strong attention to detail, analytical mindset, and intellectual curiosity
Proven ability to work in a dynamic and fast-paced team environment
Strong customer service orientation and positive attitude
Passion for food, hospitality, and the guest experience
Market Research: Shows basic knowledge of quantitative and qualitative research with continuous learning mindset. Demonstrates project management skills and ability to grasp market research concepts and methodologies
Analytical and Problem Solving Skills: Knowledge of basic statistical concepts. Ability to analyze and interpret data and ability to create clear, compelling visual representations of data. Proven ability to solve problems and think logically
Communication: Demonstrates the capability to interpret data and communicate findings
Software: Proficiency in Excel, Word and PowerPoint
Project Management: Applies project management principles and techniques to achieve desired outcomes on time and within budget
Integrity & Character: Lives the Darden Values; Acts with integrity and adheres to ethical standards
Team Oriented: Collaborator who develops strong working relationships, values diverse perspectives and inclusive practices
Effective Communication: Strong verbal & written communication skills. Communicates with clarity and candor and actively listens to others
Guest-Centric Mindset: Seeks to understand the guest and his/her dining experience and objectively represents the voice of the guest
Innovation & Agility: Embraces change, embodies 'Get Better Everyday' mentality, and thrives on asking 'why' and 'what if'

Preferred

Advanced degree
1+ year professional experience; preferably in hospitality, retail, consumer packaged goods or consumer insight experience
Familiarity with SPSS and survey platforms
Experience using Generative AI and other analytics tools to accelerate insight generation, enhance reporting, and uncover deeper consumer narratives

Benefit

Darden’s family of restaurants features some of the most recognizable and successful brands in full-service dining — Olive Garden, LongHorn Steakhouse, Yard House, Ruth's Chris Steak House, Cheddar’s Scratch Kitchen, The Capital Grille, Chuy's, Seasons 52, Eddie V's and Bahama Breeze.

Glassdoor

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Founded in 1938

Orlando, Florida, USA

10001+ employees

https://www.darden.com/

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