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Serco
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October 29, 2026
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Data Analyst

Rock Island, IL
Full-time
Onsite
$68K/yr - $105K/yr
Entry Level
Serco is hiring a Data Analyst to support Army Sustainment Command through its Global Logistics Augmentation and Support Services team. The role analyzes logistics data and processes, develops analytics and recommendations to improve materiel readiness, and communicates findings and solutions to stakeholders.
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Responsibilities

  • Perform analysis and analytics to produce algorithms and/or business process recommendations
  • Use data, algorithms, and analyses to identify and apply mechanisms to both overcome impediments to materiel readiness and exploit opportunities to improve readiness through feasible, cost-effective software and business process improvements, changes, and interventions
  • Address complex analytical challenges and identify the challenges and opportunities within systems, develop comprehensive solutions, and incorporate these capabilities solutions into software and workflows
  • Develop analytics and process solution sets, the criteria for recommended algorithms and processes shall include preference for efficient methods that use as simple of a process as possible given the current state-of-the-art practices. The analytics and process solution sets shall provide appropriate, economic savings-driven answers
  • Regularly identify and communicate courses of actions required for program and project success, including appropriate reporting processes and applicable metrics to monitor and assess outcomes
  • Proactively identify mechanisms to improve mission performance
  • Use appropriate qualitative analytics techniques to include multi-criteria decision analysis, qualitative comparative analysis, causal mapping, formal game theory, minimax procedures (game theory), decision architecture, systems architecture analysis, organizational analysis and structural reform, supply chain analysis, and multinational best practices (military and industry) evaluation
  • Use logistics and agent-based modeling and simulation
  • Conduct business process analysis and optimization across the Doctrine, Organization, Training, Materiel, Leadership, Education, Personnel, Facilities, Policy (DOTMLPF-P) spectrum and beyond
  • Produce formal use cases, software program change requests, and other required documentation for technology insertion into related defense logistics support software
  • Interface and liaise with software program offices and contractors
  • Conduct stakeholder analysis and create products for stakeholder communications and messaging
  • Prepare and execute briefings, information papers, etc., on equipment issues to present at meetings, working groups, or conferences concerning organizational or functional areas of responsibility
  • Utilize various logistics and analytical systems (i.e. DST, GCSS-A, LMP, GFEBs, etc.) and Microsoft Suite (i.e. Word, Excel, Access, PowerPoint, Word, etc.) to provide analysis, requirements, information papers, executive summaries (EXSUM), significant activities (SIGACTS), and guidance to enterprise
  • Perform tasks to include planning, organizing, and performing analytical studies, developing new approaches to problems, developing solutions, and/or developing and interpreting broad logistics policies and regulations. Research to resolve unique logistics issues, where efforts often involve conflict resolution and where precedents do not exist
  • Conduct research and analysis for new and long-range strategic application of logistic functions and requires analysis of interrelated issues of effectiveness, efficiency, and productivity of substantial mission-oriented logistics programs

Qualification

Required

  • Ability to obtain a DoD Secret security clearance
  • US Citizenship
  • Bachelor's degree in data science, mathematics, statistics, economics, computer science, engineering, or other related business or quantitative discipline
  • 1 year of experience working directly on a data science team
  • Working knowledge of tools, including object-oriented programming (Python, Java), computational analysis tools (R, MATLAB), and associated data science libraries
  • Experience creating meaningful data visualizations and interactive dashboards using platforms such as Excel, Tableau, Qlik, Power BI, RShiny, plotly, and d3.js to communicate findings and relate them back to how your insights create business impact
  • Working knowledge of databases and SQL
  • Superior communication skills, both oral and written
  • Knowledge of data science methods related to data architecture, data munging, data and feature engineering
  • Experience developing software to generate reports and visualizations that summarize data sets and provide data-driven insights

Preferred

Benefit

  • Competitive pay
  • Performance-based incentives
  • Benefits that promote well-being and work-life balance
  • Eligible employees: access to a wide range of benefits, including comprehensive health coverage and health savings accounts, retirement plans, life and disability insurance, and time-off programs
  • For full-time employees: medical, dental, and vision insurance
  • For full-time employees: robust vacation and sick leave benefits
  • For full-time employees: flexible work arrangements where permitted by role or contract
  • For full-time employees: 401(k) plan that includes employer matching funds
  • For full-time employees: tuition reimbursement program
  • For full-time employees: life insurance and disability coverage
  • For full-time employees: optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection
  • For full-time employees: birth, adoption, and parental leave benefits
  • For full-time employees: Employee Assistance Plan
Serco is a provider of professional, technology, and management services to government.
Glassdoor
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Founded in 1988
Hook, Hampshire, GBR
10001+ employees
https://www.serco.com