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JPMorganChase
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July 8, 2025
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Data Scientist - Process Intelligence

Columbus, OH
Full-time
Onsite
Entry Level
JPMorgan Chase is one of the world's oldest and largest financial institutions, seeking a Junior Data Scientist to join their Process Intelligence team. The role involves leveraging data science to analyze human-system interactions and advance digital workplace solutions through machine learning and data analysis.
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Responsibilities

  • Analyze correlations and patterns in telemetry, user activity logs, surveys, and interviews.
  • Design and execute experiments to evaluate digital tools and human-system interactions.
  • Develop ML models to classify workflows, identify bottlenecks, and predict engagement.
  • Construct cognitive and performance metrics from task mining and system logs.
  • Collaborate with researchers and engineers to translate workplace signals into business recommendations.
  • Create reports and dashboards highlighting system impact and operational insights.

Qualification

Required

  • Bachelor's degree in Data Science, Computer Science, Statistics, or a related field.
  • 1 or more years of experience in data science or applied research.
  • Proficiency in Python, SQL, and data science libraries (e.g., pandas, scikit-learn).
  • Strong analytical skills with knowledge of regression analysis.
  • Ability to interpret and communicate data-driven insights effectively.
  • Effective collaboration skills with diverse stakeholders.
  • Proficiency in Python for data engineering tasks.

Preferred

  • Master's degree in Data Science, Computer Science, Statistics, or a related field.
  • Exposure to task mining, process mining, or workflow optimization tools.
  • Familiarity with psychometrics, cognitive load measurement, or behavioral telemetry.
  • Experience with structured and unstructured data analysis.
  • Ability to set up and analyze A/B or multivariate experiments.
  • Familiarity with data visualization tools (Tableau, PowerBI).
  • Experience with cloud-based data tools (Snowflake, Spark, AWS).

Benefit

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • A retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
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Founded in 2000
New York, New York, USA
10001+ employees
https://www.jpmorganchase.com/
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