Data Scientist - Process Intelligence

Columbus, OH

Full-time

Onsite

Entry Level

JPMorgan Chase is one of the world's oldest and largest financial institutions, seeking a Junior Data Scientist to join their Process Intelligence team. The role involves leveraging data science to analyze human-system interactions and advance digital workplace solutions through machine learning and data analysis.

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Responsibilities

Analyze correlations and patterns in telemetry, user activity logs, surveys, and interviews.
Design and execute experiments to evaluate digital tools and human-system interactions.
Develop ML models to classify workflows, identify bottlenecks, and predict engagement.
Construct cognitive and performance metrics from task mining and system logs.
Collaborate with researchers and engineers to translate workplace signals into business recommendations.
Create reports and dashboards highlighting system impact and operational insights.

Qualification

Required

Bachelor's degree in Data Science, Computer Science, Statistics, or a related field.
1 or more years of experience in data science or applied research.
Proficiency in Python, SQL, and data science libraries (e.g., pandas, scikit-learn).
Strong analytical skills with knowledge of regression analysis.
Ability to interpret and communicate data-driven insights effectively.
Effective collaboration skills with diverse stakeholders.
Proficiency in Python for data engineering tasks.

Preferred

Master's degree in Data Science, Computer Science, Statistics, or a related field.
Exposure to task mining, process mining, or workflow optimization tools.
Familiarity with psychometrics, cognitive load measurement, or behavioral telemetry.
Experience with structured and unstructured data analysis.
Ability to set up and analyze A/B or multivariate experiments.
Familiarity with data visualization tools (Tableau, PowerBI).
Experience with cloud-based data tools (Snowflake, Spark, AWS).

Benefit

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

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