Ross Stores, Inc. is a leading off-price retail chain committed to providing an inclusive work environment. The Investigative Analyst will be part of the Loss Prevention Investigations team, responsible for protecting company assets by executing investigative routines and collaborating with business partners to resolve theft incidents.
Execute investigative routines leveraging tools such as Aspect, electronic journal, LPMS, and other investigative resources to identify potential internal and external theft incidents
Partner and strategize with corporate and field business partners on shortage analysis such as conducting theft analysis research
Perform remote monitoring observations (i.e. virtual services) to support and drive shortage resolution
Perform in-depth theft and fraud analysis, and provide recommendations to field LP team partners and Investigations team management to validate and resolve each incident
Effectively respond to and communicate findings from theft and fraud investigations and analysis to the appropriate audience
Identify, communicate and resolve CCTV fidelity and functionality issues while recommending solutions to address repeat or widespread issues
Develop, maintain and foster effective working relationships with field and corporate LP partners to identify, investigate, and resolve all potential theft and operational loss in a timely manner
Qualification
Required
BA degree or greater is desired, preferably in Criminal Justice, Finance, or Business
1-3 years of relevant work experience preferred
Intermediate to Advanced proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint)
Excellent written and verbal communication and presentation skills
Excellent analytical skills and demonstrated ability to solve problems
Self-motivated individual who can be successful in a fast-paced environment, with little to no supervision
Must demonstrate the ability to be flexible and adapt to changing priorities
Excellent planning, organizing and detail orientation skills
Maintains confidentiality concerning all information and projects
Preferred
Experience with exception reporting and CCTV systems preferred (i.e. XBR, Aspect, etc.)
Experience working in multi-unit Retail is a plus
Benefit
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.
