Viasat is a global company focused on delivering innovative communication solutions. They are seeking a SAS Technical Specialist to ensure high availability of satellite and network services, overseeing operations and maintenance, and supporting SAS Engineers in problem resolution and service quality.
Operations & Maintenance of all Systems and Services as advised by the Paumalu SAS Engineers and SAS Manager
Preparation of Reports on system performance, operations and services
Assists preparation and use of Best Practices & Procedures covering system Operations & Maintenance
Support SAS Engineers with coordination & resolution of network problems and traffic restoration
Achieve high service availability and honor quality of service requirements to ensure customer satisfaction
Participate in site acceptance, integration, testing, evaluation and commissioning of new systems at the SAS site
Execute preventive and corrective maintenance to minimize system outages
Supervision of Hosted customers, Equipment suppliers and site contractor work
Provide on call technical support for all systems and networks at the SAS
Maintain and track daily changes in the network
Work with equipment manufacturers and service providers when required
Flexibility to work out of office hours to support special activities and/or critical operational activities
Qualification
Required
Bachelors degree or technical diploma within a related field (electronics and /or telecommunications) supplemented industry experience. Other combinations of education and experience may be considered
2-5+ years of experience in related filed
Ability to work under pressure and in demanding situations
Strong analytical skill necessary for quick troubleshooting and system restoration during emergency
Strong interpersonal skills and willingness to share knowledge
Fluency in written and spoken English language
Preferred
Experience in satellite communication or Earth Station Operations or UMTS network operation
Knowledge of the Viasat's BGAN system will be an advantage
Experience in mobile packet data technologies, specifically GPRS and UMTS
Experience in Windows, UNIX and/or Linux OS
Knowledge of IP and networking
Knowledge of RF measurements techniques
Knowledge of project management methods and techniques
Benefit
Additional cash or stock incentives may be provided as part of the compensation package
A range of medical, financial, and/or other benefits, dependent on the position offered
Viasat is a global communications company that offers satellite services.
