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CarMax
·
June 5, 2026
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Senior Data Scientist, Customer Conversion

Corporate - Richmond
Full-time
Onsite
Entry Level
CarMax is a market leader in the automotive industry, known for its analytics-based competitive advantage. They are seeking a Senior Data Scientist to develop and maintain machine learning models that enhance customer experiences and operational effectiveness.
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Responsibilities

  • Leverage CarMax’s machine learning cloud environment to design & develop algorithms (e.g. statistical models, machine learning, artificial intelligence) that will directly impact critical areas of the CarMax business, including the customer experience
  • Partner with software engineers to deploy and maintain algorithms
  • Assess performance of production models and identify & act on opportunities for improvement
  • Partner with teams across CarMax to explore new use cases for algorithms and bring new customer experiences to life
  • Design tests and develop strategies to collect data needed to improve algorithm performance and produce iconic data-driven experiences for CarMax customers

Qualification

Required

  • 1-2 years of experience in developing and maintaining ML/AI models in a business setting
  • 1-2 years of experience in evaluating and assessing model performance (of traditional ML algos and/or AI systems)
  • 1-2 years of experience in designing and analyzing statistical tests
  • 1-2 years of experience in Python, SQL, and other languages appropriate for large scale analysis of numerical and textual data
  • Strong verbal and written communication skills with an ability to communicate complex concepts in simple terms & an ability to tie analytic results to business outcomes
  • Strong results focus, project management, & teamwork
  • Degree in Statistics, Data Science, or a related field
  • Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis

Preferred

  • Experience in developing or applying knowledge of model interpretability, natural language processing, or large language models

Benefit

CarMax provides an online platform for searching new and used cars, researching models, and comparing vehicles.
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Founded in 1993
Richmond, Virginia, USA
10001+ employees
http://www.carmax.com