Customer Growth Associate, Google Customer Solutions (English)

San Francisco, CA

Full-time

Onsite

$72K/yr - $102K/yr

Entry Level

Google is a leading technology company known for its innovative advertising solutions. The Customer Growth Associate role involves building relationships with small and medium-sized businesses to help them achieve their growth goals through effective digital marketing strategies.

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Responsibilities

Serve as a consultative sales advisor to SMB customers and agency partners. Build strong relationships with key decision-makers to align Google advertising products with their growth goals
Own and manage a high-volume set of accounts. Engage with clients via phone and email to identify upsell opportunities, drive product adoption, and exceed quarterly revenue and growth goals
Evaluate campaign performance, deliver data-driven account recommendations, and pitch advanced digital marketing strategies to business owners
Execute full-cycle relationship management from proactive outreach and client pitches to internal strategy building and campaign performance reviews
Meet and exceed individual business quotas while delivering an outstanding, high-value experience to Google's advertisers

Qualification

Required

Bachelor's degree or equivalent practical experience
Experience in a Business-to-Business (B2B) sales or business development role
Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes
Ability to communicate in English fluently in order to interact in this customer-facing sales role

Preferred

Certification in Google Ads
Experience with Google Ads and online advertising
Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, or similar fields
Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.)
Ability to think strategically
Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online