Customer Growth Associate, Google Customer Solutions (English)
San Francisco, CA
Full-time
Onsite
$72K/yr - $102K/yr
Entry Level
Google is seeking a Customer Growth Associate to join its Google Customer Solutions team, which helps small and medium-sized businesses grow through digital marketing and advertising solutions. The role advises SMB customers and agency partners, manages a high-volume account portfolio, identifies growth opportunities, and delivers data-driven advertising strategies while meeting revenue goals.
Serve as a consultative sales advisor to SMB customers and agency partners. Build strong relationships with key decision-makers to align Google advertising products with their growth goals
Own and manage a high-volume set of accounts. Engage with clients via phone and email to identify upsell opportunities, drive product adoption, and exceed quarterly revenue and growth goals
Evaluate campaign performance, deliver data-driven account recommendations, and pitch advanced digital marketing strategies to business owners
Execute full-cycle relationship management from proactive outreach and client pitches to internal strategy building and campaign performance reviews
Meet and exceed individual business quotas while delivering an outstanding, high-value experience to Google's advertisers
Qualification
Required
Bachelor's degree or equivalent practical experience
Experience in a Business-to-Business (B2B) sales or business development role
Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes
Ability to communicate in English fluently in order to interact in this customer-facing sales role
Ability to travel to the office for customer meetings, team meetings and training, as required
Preferred
Certification in Google Ads
Experience with Google Ads and online advertising
Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, or similar fields
Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.)
Ability to think strategically
Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online
Benefits
30% bonus target
Equity
Continuous training and mentorship
Opportunity to develop your professional network
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
