Google is a leading technology company, and they are seeking a Network Operations Engineer to join their GEN Operations team. The role involves maintaining the health, availability, and performance of Google's global enterprise network, while executing deployment, maintenance, and operations of private data networks worldwide.
Monitor network dashboards and alerting systems (e.g., IRM) for anomalies, perform initial triage to classify severity, and act on alerts within defined SLOs
Troubleshoot and resolve low to moderate complexity network incidents affecting wired/wireless networks, routing, switching, and firewalls by following Standard Operating Procedures (SOPs)
Implement routine network changes, such as port configurations, VLAN assignments, and software updates, following approved Change Requests (CRs) and performing pre- and post-change verifications
Maintain network diagrams, manage user-reported tickets, coordinate with vendors/ISPs, and escalate high-impact issues to senior engineers with detailed diagnostic information
Qualification
Required
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience
2 years of experience working directly within a network operations environment performing incident response and hardware/software troubleshooting
2 years of experience working with networking technologies (TCP/IP) and core routing protocols (BGP, OSPF, or ISIS)
1 year of experience performing LAN switching and executing standard Method of Procedures (MOPs) for fault isolation and diagnostics
Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment
Preferred
Experience in one or more of the following disciplines: Layer 1 optical transmissions systems, layer 3 routing TCP/IP, wireless networking, network design, or operations
Experience with advanced network virtualization and overlay technologies, including MPLS VPN and Virtual Extensible LAN (VXLAN)
Skilled in the configuration and troubleshooting of enterprise-grade Wi-Fi standards and infrastructure, with experience coordinating alongside Internet Service Providers (ISPs)
Knowledge of core network services and security protocols, including IPSec, GRE, DHCP, DNS, and RADIUS
Familiarity with major network vendor platforms (e.g., Cisco, Juniper, Arista, Palo Alto) and basic network automation or scripting capabilities
Benefits
15% bonus target
Bonus
Equity
Benefits
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
