Google is seeking a Network Operations Engineer, University Graduate, to help deploy, maintain, and operate private data networks worldwide. The role focuses on monitoring network systems, troubleshooting incidents, implementing routine changes, maintaining network documentation, coordinating with vendors and ISPs, and escalating high-impact issues.
Monitor network dashboards and alerting systems (e.g., Incident Response Management (IRM) for anomalies, perform initial triage to classify severity, and act on alerts within defined Service Level Objectives (SLOs)
Troubleshoot and resolve low to moderate complexity network incidents affecting wired/wireless networks, routing, switching, and firewalls by following Standard Operating Procedures (SOPs)
Implement routine network changes, such as port configurations, Virtual Local Area Network (VLAN) assignments, and software updates, following approved Change Requests (CRs) and performing pre- and post-change verifications
Maintain network diagrams, manage user-reported tickets, coordinate with vendors/Internet Service Providers (ISPs), and escalate high-impact issues to executive engineers with detailed diagnostic information
Qualification
Required
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience
Experience with network routing protocols, design and troubleshooting, with network equipment providers, IP routing, LAN switching, data center operations
Preferred
Experience with fundamental networking technologies (TCP/IP) and a wide range of protocols, including BGP, OSPF, ISIS, DHCP, IPSec, GRE, Wi-Fi standards, DNS, and Radius
Direct experience working within a network operations environment
Benefits
15% bonus target
Equity
Benefits
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.