Technical Program Manager II, Customer Relationship Management, Google Cloud
Atlanta, GA
Full-time
Onsite
$132K/yr - $189K/yr
Entry, Mid Level
Google is a company that builds products to create opportunities for everyone. As a Technical Program Manager at Google, you will lead complex projects, manage customer relationships, and work with stakeholders to ensure project success.
Manage customer relationships by maintaining an understanding of business requirements and measure customer metric needs.
Navigate among potentially conflicting requirements, and objectives across a wide range of cross-functional organizations without formal authority.
Identify process and communications breakdowns, while developing and driving solutions to remedy the issues.
Communicate with technical experts and craft solutions to plan for growth inside and outside of customer portfolios.
Identify areas for improvement within the existing customer base and potential future customers while also acting as an escalation point for partner teams.
Qualification
Required
Bachelor's degree in a technical field, or equivalent practical experience.
2 years of experience in program management.
Experience with project forecasting and customer relationship management.
Experience with technical integration, system integration, risk mitigation, deployment planning, or data center operations.
Preferred
2 years of experience managing cross-functional or cross-team projects.
Experience in translating business requirements into technological solutions.
Experience or knowledge in server or network hardware, software development or implementation, systems data center infrastructure or operations.
Experience with project management or equivalent practical experience within colocation space or point-of-presence environments.
Ability to craft creative, non-standard, and innovative solutions using data and analytics to drive impact.
Benefits
Bonus
Equity
Benefits
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
