Google is hiring a Technical Writer for its Google Global Infrastructure StratOps team. The role creates and maintains operational documentation for global networking and data center infrastructure, collaborating with engineers and operations teams and using AI-assisted tools while ensuring accuracy and usability.
Plan, research, and write technical documentation—including installation guides, maintenance procedures, and operational runbooks—for Google's global network and data center infrastructure
Incorporate generative AI tools into the content workflow to improve authoring efficiency, serving as the human-in-the-loop to rigorously fact-check AI-assisted drafts
Structure and modularize technical content using schemas and metadata to optimize findability for both human operators and AI retrieval-augmented systems
Collaborate closely with subject matter experts, including network engineers and hardware operations teams, to gather requirements and validate procedure accuracy
Advocate for operational end-users (field technicians and network operators) by identifying structural gaps to improve procedures and reduce ticket resolution times
Qualification
Required
Bachelor's degree in a relevant field, or equivalent practical experience
Experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks)
Preferred
1 year of technical writing experience
Experience creating documentation for hardware, networking, or physical infrastructure environments (e.g., cabling, server racks, switch configurations)
Practical experience or coursework using generative AI tools, prompt workflows, and structured prompting to assist in drafting, research, and content maintenance
Familiarity with modern content tooling, markup languages (Markdown, HTML), and version control systems (e.g., Google Piper/Critique)
Benefits
For all eligible US-based employees: health, dental, vision, life, and disability insurance
For all eligible US-based employees: 401(k) with company match
For all eligible US-based employees: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
For all eligible US-based employees: 40 hours of sick time per year (increased to 69 hours per year for Seattle), including 5 discretionary sick days per instance
For all eligible US-based employees: maternity leave (Short-Term Disability + Baby Bonding): 28–30 weeks
For all eligible US-based employees: 18 weeks of baby bonding leave
For all eligible US-based employees: 13 paid holidays per year
15% bonus target
Equity
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
